Receptionist

Overview We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation, impacting 30,000 patients daily. We are on a mission to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. The Receptionist role creates a positive patient‑centric experience by providing excellent customer service. Responsibilities include all reception, secretarial, and clerical aspects of the program, cash collection, and supply ordering. As a receptionist, you partner with the Executive Director to establish and maintain a therapeutic environment and routine for residents, contributing directly to the safety and long‑term recovery of our patients. Responsibilities Welcomes visitors/patients by greeting them in person or on the telephone, answering or referring inquiries. Responsible for cash collection and daily balancing. Responsible for all clerical functions, including typing, filing, mail/correspondence flow, and electronic organization of files. Responsible for daily phone coverage functions. Maintain security by following procedures, monitoring logbook, and checking in visitors. Coordinate appointments for clients and staff. Communicate all relevant information to supervisory staff regarding clients and the facility. Manage Accounts Receivable, Accounts Payable, and deposits. Maintain a safe and clean reception area by complying with procedures, rules, and regulations. Qualifications Minimum high school diploma. 1–3 years’ experience in an office setting; experience in the medical field is a plus. Exceptional customer service skills. Exceptional computer skills. Benefits 18 days PTO (Paid Time Off) + 8 paid holidays. 401(k) with company match. Company-sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short‑term disability, long‑term disability, and accident insurance. Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP). Discounted tuition and scholarships through Capella University. Equal Opportunity Employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr