MARKETING & MERCHANDISING SPECIALIST

Position Title: MARKETING & MERCHANDISING SPECIALIST - NEW YORK, NY 

Salary: $78000 - $80000 / yr  

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!  Voted Glassdoor's Employee Choice Awards -  Best Places to Work,

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email View email address on us.fitly.work.  

Job Summary

Great food deserves great storytelling. We're looking for a Marketing & Merchandising Manager who knows how to make a corporate dining café feel like a destination, a seasonal promotion feel like an event, and a menu board feel like an invitation.

Restaurant Associates is home to elevated corporate cafés, dynamic food halls, curated retail dining, and best-in-class catering operations — and we're looking for a creative, operationally sharp marketer to help bring it all to life for a busy national portfolio (NYC based). If you're guest experience obsessed, live for a well-executed seasonal campaign, and can go from brainstorming a concept to building the plan without breaking a sweat, keep reading.

What You'll Do

You'll be the connective tissue between our local dining operations teams and corporate marketing — translating strategy into execution and turning consumer insights into campaigns & activations that truly impact the business. Day in the life? Depends on the day.. developing seasonal promotions, building merchandising programs, designing collateral, and managing a monthly marketing calendar in close collaboration with culinary, operations, and client teams.

You'll create and oversee digital and printed menus, signage, kiosk and mobile app visuals, and marketing templates that reflect our premium brand standards. You'll develop merchandising guidelines and planograms for food, beverage, and retail spaces with equal attention to aesthetics and function. You'll manage vendor communications and the ordering process for merchandising elements, smallwares, uniforms, and signage fixtures. And you'll track, analyze, and report on what's working — sharing insights with operations, corporate marketing, and clients to keep strategies sharp and results-driven.

Beyond the day-to-day, you'll contribute to annual business planning, support new account openings and transitions, lead monthly marketing meetings with key stakeholders, and stay ahead of emerging trends in hospitality, retail, design, and consumer behavior to keep our regional strategies fresh and competitive.

What You Bring

You have 2–5 years of experience in marketing or merchandising within hospitality, food & beverage, or retail, and you've built a track record of creative execution backed by operational discipline. Your design sensibility is strong, your writing is clean and compelling, and you know how to manage multiple priorities without letting anything slip through the cracks. You're equally comfortable presenting to a client and rolling up your sleeves to get a café set up for a seasonal launch.

Proficiency in Adobe Creative Suite and Microsoft Office (Excel and PowerPoint in particular) is essential, and a Bachelor's degree in marketing or a related field is preferred — though equivalent professional experience is absolutely welcomed.

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details:

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Req ID:  1574944

Restaurant Associates 

Johanna P Heidler

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