Service Manager - The Big Chill 30A
The Big Chill 30A
Job Description
Job Description
Benefits:
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
• Ability to train, develop and coach team members on established TBC processes across multiple outlets
• Supervise & lead daily FOH and BOH team member workflow
• Maintain expert knowledge of all menu items, specifications & standards for presentation
• Follow all established systems and procedures while providing feedback to team members
• Complete weekly and monthly FOH inventories with direct manager
• Process invoices via R365 and in-house accounting systems
• Place weekly orders through approved TBC vendors TEAM
• Effectively communicate with team members & management while offering operational support
• Recognize team member achievements
• Weekly Manpower planning
• Conduct interviews and give hiring recommendations SERVICE
• Report to scheduled shifts on time, in uniform and ready for the shift
• Communicate clearly and establish positive guest relations
• Excites guests by offering additional assistance, guidance & service
• Model organizational service goals, standards and policies
• Anticipate & recognize challenges and offer solutions
• Adapt to changes in business with efficiency and energy
• Display patience, empathy and respect for guests and team members
• Contribute to a family friendly atmosphere GENERAL QUALIFICATIONS
• Able to provide documentation as a legal citizen of the United States to work for any employer
• Able to read, write, speak and understand English
• Basic math skills
• Pass background check
• Complete Food Manager ServSafe training
• Complete TIPs training
• Able to operate technology systems (POS, Scheduling App, LMS, Inventory Control System, etc.)
• Able to stand or walk for extended periods of time, reach, stoop, bend and lift
• Able to work 50+ hours per week
Vacancy posted 5 days ago
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