Account Manager - Residential

Your Impact The Residential Account Manager is responsible for developing, managing and growing a portfolio of customers within a designated territory. Account Managers achieve sales goals while anticipating trends in customer growth and delivering best-in-class customer service. What You Will Do Build and develop relationships with local owners, managers, operators and service providers within the industry. Generate new business with various end users including on‑site staff and key decision makers at management companies, ownership groups and service providers. Plan, schedule, and lead daily meetings with customers in the assigned portfolio. Maintain accurate and up‑to‑date customer activities and opportunities using customer relationship tools provided by the company. Utilize the company’s value propositions, selling tools, programs and fulfillment capabilities to bring effective solutions to existing and prospective customers. Participate in all company‑directed training sessions, sales/business meetings, trade shows, conferences and conventions. Use company tools to analyze data, recognize trends and build overall sales strategy to deliver desired results. Recognize and understand the competitive landscape within the assigned market and share information with leadership and applicable channels. Focus intentionally on the company’s core behaviors to deliver best‑in‑class customer service with utmost integrity. Apply a consultative selling strategy to understand customer needs and adopt a proactive selling approach with ongoing follow‑ups. Perform as an individual contributor. Minimum Qualifications High School diploma or GED. 1–2 years of experience in MRO sales or B2B sales. Preferred Skills/Education Bachelor’s Degree or equivalent experience. Benefits 401(k) with up to 4.25% match. Discounted Employee Stock Purchase Plan (15% discount of strike price). Tuition‑free education. 10‑week maternity/parental leave. 10% associate discount. Competitive Salary: Total compensation opportunity for top performers of $105,000 and above (consisting of a base annual salary of $65,000 plus commission). Lowe’s is an equal‑opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products; complying with safety requirements; and partnering and regularly working with other Lowe’s employees. #J-18808-Ljbffr