Vice President, Chief of Staff/Business Manager - CoBrand & Partner Product

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role.

JOB DESCRIPTION

At JPMorganChase, our CoBrand and Partner Card business sits at the intersection of consumer finance, partner ecosystems, and digital innovation. We are transforming how customers experience financial products - and we need a strategic operator to help lead the way. If you thrive where big-picture thinking meets hands-on execution, this is your opportunity to make a meaningful impact.

Job Summary

As a Vice President, Business Manager in the CoBrand and Partner Product team, you will serve as a trusted chief of staff to product leadership - translating executive vision into action and keeping a high-performing team focused, aligned, and moving forward. You will own the operating rhythm of the organization, lead business reviews that tell a compelling story, and drive strategic thought leadership alongside tactical day-to-day execution. This is a role for someone equally comfortable facilitating leadership offsite as they are building a performance dashboard or crafting a town hall agenda.

Job Responsibilities

• Serve as a strategic partner and chief of staff to product leadership, enabling the team to operate with clarity, focus, and momentum.
• Own and manage business reviews end-to-end - synthesizing performance data, risks, and progress into compelling narratives that communicate the team's story to senior stakeholders.
• Define and manage team operating rhythms and cadences, including leadership meetings, offsites, and town hall preparation and delivery.
• Manage Objectives and Key Results, performance metrics, and key business indicators - partnering across the organization to monitor quarterly performance and communicate results.
• Lead executive and stakeholder communications, creating materials that drive alignment and engagement across partner and product teams.
• Drive organization-wide communications to keep the full team informed, engaged, and motivated - including town halls, employee engagement events, and ongoing communication channels.
• Provide strategic thought leadership on organizational priorities while remaining hands-on in the details required for successful execution.
• Lead end-to-end delivery of special projects that are critical to team success and fall outside standard product manager scope.
• Partner with HR and Finance on headcount planning, budget management, and organizational initiatives.
• Manage new hire onboarding, employee recognition programs , and team training initiatives.
• Identify opportunities to amplify the team's work across the broader organization and build cross-functional partnerships.

Required Qualifications, Capabilities, and Skills

• 6+ years of experience in business management, strategy, financial services, or product management.
• Proven track record managing complex programs and driving change within large, matrixed organizations.
• Experience in a chief of staff, business management, or strategic operations role supporting senior leadership.
• Demonstrated ability to translate executive vision into clear, actionable plans.
• Strong storytelling and communication skills - able to craft compelling business narratives for executive audiences.
• Experience designing and managing organizational operating cadences such as business reviews, town halls, and leadership offsites.
• Strategic thinker who is equally comfortable diving into operational details as they are into driving execution.
• Passion for understanding customer needs with a demonstrated ability to drive business results.
• Outstanding verbal and written communication skills.
• Strong financial acumen with the ability to understand and interpret organizational financial metrics.
• Demonstrated interest in adopting new technology, including artificial intelligence tools, to improve efficiency and quality of communications and program management.

Preferred Qualifications, Capabilities, and Skills

• Experience in consumer financial services, card products, or a partner and co-brand business.
• Familiarity with product management frameworks and agile delivery models.
• Experience supporting senior executive leadership in a fast-paced, high-growth environment.
• Demonstrated ability to build and manage cross-functional stakeholder relationships at scale.
• Experience with employee engagement strategy and internal communications programs.

Additional information : Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.