Entry- Level IT Support & Technician

Safe Air Technology LLC

Job Description

IT Support Technician

Full-Time | In Person | Baton Rouge, LA

About Us

Safe Air Technology is a rapidly growing manufacturer of mission-critical and explosion-proof HVAC systems. We take pride in building high-quality, precision-engineered equipment—and we’re looking for individuals who take that same level of pride in their work.

Position Overview

We are hiring an IT Support Technician to support the daily technology needs of our growing organization.

This role is ideal for someone who is dependable, organized, and customer-focused, with the ability to troubleshoot technical issues and support employees across office, engineering, and production environments. You will play a key role in maintaining company systems, hardware, software, and user support in a fast-paced manufacturing environment. What You’ll Do

Provide day-to-day technical support for desktops, laptops, printers, phones, tablets, and other company equipment
Troubleshoot hardware, software, network, email, VPN, and user access issues
Set up and deploy computers, monitors, phones, and peripherals for new hires and existing employees
Support onboarding and offboarding processes including account setup, password resets, permissions, and equipment tracking
Support Microsoft 365 applications including Outlook, Teams, OneDrive, Excel, and SharePoint
Maintain inventory of IT equipment and technology assets
Assist employees with ERP systems, production software, and internal systems access
Troubleshoot Wi-Fi, printer, and network connectivity issues throughout the facility
Support conference room technology, TVs, Teams meetings, and presentation equipment
Assist with cybersecurity best practices including MFA, password policies, and antivirus updates
Document support requests, recurring issues, and resolutions
Support software rollouts, upgrades, and company technology projects

What We’re Looking For

1+ years of IT support or help desk experience preferred
Experience supporting Windows environments and Microsoft 365
Basic understanding of networking, printers, troubleshooting, and user account management
Strong customer service and communication skills
Ability to prioritize tasks and manage multiple support requests
High level of professionalism, dependability, and confidentiality
Experience supporting manufacturing or production environments is a plus
Associate degree or technical certifications are a plus, but not required

Why Join Safe Air Technology

Fast-growing company with long-term career opportunities
High-impact role supporting a rapidly scaling organization
Team-focused environment built on Integrity, Precision, and Empowerment
Competitive pay based on experience

Benefits

401(k) with company match
Health insurance
Dental insurance
Vision insurance
Paid time off and holidays

Important Note

Pay is based on experience and skill level. Any pay ranges listed by third-party job boards are estimates and may not reflect actual compensation.

Apply

Vacancy posted 22 days ago

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