Client Services Representative

Job Description

Animal Hospital of Orange Grove located in Gulfport, MS is looking to add an experienced Client Service Representative to our team! If you want to work in an energetic, successful practice where you can enjoy your workday, we have an opportunity for you!


About Us


We are a full-service veterinary hospital with 3 doctors, 8 veterinary technicians, 2 kennel technicians, and 3 receptionists with room to grow! We strive to offer our clients the best possible care for their pet while providing exceptional customer service. The atmosphere and morale of the clinic are very important and we highly value effective communication to both clients and team members.


Our receptionists are the gateway to our practice and offer a warm welcome to our dedicated clients and patients at every visit. Responsibilities will include answering phones, scheduling appointments, checking clients in and out, and all things client relationships. We work with a combination of paper charts and a user-friendly computer system to manage our medical files and communications. We have an experienced front desk team who will work closely with you to ensure you have every opportunity to prosper at AHOG.


What to Expect

• A collaborative team that values open communication and will always lend a helping hand
• Great work-life balance with a schedule you will know in advance. Always have a day off during the week and Sundays off (3 days 7:20a-6:00p, and a half day with a rotating Saturday 8:00am - 1:00pm)
• Supportive management who wants to help you succeed

The Ideal Candidate

• Previous veterinary experience
• Excellent written and verbal communication
• Outstanding client service and exceptional patient care
• Desire to continue learning & enhancing your skills
• Pet lover who enjoys working with people

Benefits

• Competitive Pay
• Employee Pet Discount
• Medical/Dental/Vision Benefits
• 401k with match
• Life Insurance
• Short/Long Term Disability
• PTO/Vacation
• Mental Health Resources

For more information about our hospital, visit our website at or check out our Facebook page. Please feel free to fill out an application or drop off your resume in person!

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:
• We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• We may also contact you via text message from an identified NVA representative for recruiting-related communication
• All job opportunities and applications are hosted on our official careers site: careers.nva.com
• There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at View email address on click.appcast.io. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.