Shift Lead

Job Description

Job Description

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms
• Paid time off
• Training & development

Role: Shift Lead
Location: Capriottis Sandwich Shop at Abilene, TX

Sharing Our Passion One Sandwich at a Time

About Us
Capriottis Sandwich Shop is a fast-growing fast casual restaurant brand with more than 100 locations nationwide and exciting plans for continued expansion. Were known for our award-winning sandwiches, friendly service, and fun, team-focused culture.

Were currently hiring a Shift Lead to help guide our team to success. At Capriottis, our people are our most valuable assetevery role makes a difference, and every contribution counts. If youre passionate about great food, teamwork, and delivering outstanding guest experiences, this could be the perfect opportunity for you.

Benefits & Perks

• Paid Time Off (PTO)
• Free meals and generous employee discounts
• Flexible scheduling
• Ongoing paid training and leadership development

Position Overview
As a Shift Lead , youll play a key leadership role in ensuring smooth and efficient operations during your assigned shifts. Youll lead by examplecoaching team members, managing daily tasks, and maintaining Capriottis high standards of quality, service, and cleanliness .

This role is ideal for someone who thrives in a fast-paced restaurant environment , enjoys leading a team, and is looking to grow their career in hospitality or restaurant management.

Key Responsibilities

• Supervise and support team members during daily operations
• Delegate duties and ensure tasks are completed efficiently and accurately
• Maintain a positive, team-oriented environment that promotes collaboration and respect
• Provide exceptional guest service by ensuring every order meets Capriottis quality and presentation standards
• Follow all company policies and operational procedures, including food safety, sanitation, and cash handling
• Assist with labor management, inventory control, and cost monitoring
• Maintain cleanliness and organization throughout the restaurant, including kitchen, dining room, and prep areas
• Communicate effectively with management and team members to ensure smooth shift transitions
• Recognize and reinforce individual and team accomplishments
• Act with honesty, integrity, and professionalism while promoting Capriottis values and culture

Qualifications

• Previous restaurant, food service, or retail leadership experience preferred (Shift Lead, Crew Leader, or Assistant Manager experience a plus)
• Excellent customer service and communication skills
• Ability to lead and motivate a team in a fast-paced environment
• Strong time management, organizational, and problem-solving abilities
• Dependable, adaptable, and team-oriented work ethic
• Must be at least 16 years old
• Flexible schedule with availability for nights, weekends, and holidays

Why Join Capriottis
At Capriottis, we believe in promoting from within and helping our team members grow their careers. Youll receive ongoing training, leadership development, and opportunities for advancement within our expanding brand.
Join a team thats passionate about food, people, and creating memorable guest experiences one sandwich at a time.