Residential Efficiency Program Coordinator I

Gainesville Regional Utilities Application Deadline Applications must be received no later than 11:59pm EDT on July, 29, 2026.Position Summary Gainesville Regional Utilities is seeking a customer-focused and sustainability-minded professional to join our Energy and Business Services team as a temporary Residential Efficiency Program Coordinator I. Energy and Business Services plays a vital role in helping customers balance energy efficiency, affordability, comfort, and lifestyle. Our team is committed to serving the community and supporting its continued well-being. This position performs residential energy surveys and provides customers with practical, cost-effective recommendations for improving energy efficiency. The Coordinator will inspect building envelopes, windows, doors, attic insulation, ventilation and ductwork, and heating and cooling systems. The position also evaluates energy-use patterns, completes computerized analyses, explains conservation opportunities, and helps customers understand available efficiency programs and improvements. The ideal candidate is an effective verbal and written communicator who can translate technical information into clear, useful guidance. Success in this role requires strong analytical and problem-solving skills, sound judgment, attention to detail, and the ability to organize and accurately document findings. Candidates should be adaptable and comfortable working in a variety of residential environments while engaging respectfully and empathetically with customers from diverse backgrounds and circumstances. A genuine interest in sustainability, energy conservation, and community service is essential. The successful candidate will be able to build trust, influence positive changes in energy-use habits, and provide recommendations that consider each customer’s individual needs, comfort, and financial circumstances. Help customers save energy, reduce utility costs, and improve the comfort of their homes.FLSA Exemption StatusNon-ExemptSummary Entry level para-professional and technical work promoting natural gas, energy and water conservation in the residential customer sector. Positions allocated to this classification report to a designated supervisor and work under general supervision. Work in this class is distinguished from other classes by its emphasis on conservation surveys and inspections.Examples of Work Essential Functions: Performs residential energy surveys by inspecting the envelope of the building, including windows and doors, attic insulation, ventilation and duct work, and heating and cooling systems. Provides information to homeowners pertaining to the energy survey, including conservation measures. Makes recommendations based on findings and answers questions. Researches and makes recommendations on customer high bill complaints. Inspects conservation measures installed by customers and contractors to insure compliance with program standards.Examples of Work (continued) Non-Essential Functions: Required to respond in emergency conditions. Attends work on continuous and regular basis. Performs other duties as assigned.Education Bachelor degree from an accredited college or university with major course work in science, math, engineering or related field; An equivalent combination of education and experience may be considered if it meets the requirements of the department.Experience An equivalent combination of education and experience may be considered if it meets the requirements of the department.GRU CompetenciesAdaptability, Flexibility, Fostering InnovationContributes to Achieving GRU's Mission: GRU will provide safe, reliable, competitive utility services in an environmentally responsible manner and will actively contribute to the enhancement of the quality of life in our communityCustomer FocusRole Specific CompetenciesAccountability & DependabilityContributes to a Positive Work EnvironmentSafetyCertificationsNoneKnowledge, Skills, and Abilities Knowledge of energy auditing and energy efficiency processes, practices and procedures. Knowledge of related equipment and HVAC systems. Knowledge of computers and relevant software. Knowledge of functions and operations involved in general building structures and lighting, heating, and air conditioning systems. Skill in performance of energy surveys of residential structures. Ability to keep records and prepare reports. Ability to use math and to perform computations and calculations. Ability to communicate effectively, both orally and written. Ability to work effectively with co-workers and the general public.Knowledge, Skills, and Abilities (continued)Physical RequirementsClimbing - OftenDriving - ContinuallyFar Vision Acuity - ContinuallyFine Manipulation - ContinuallyFoot or Leg Controls - ContinuallyGross Manipulation - ContinuallyHearing - ContinuallyKeyboarding - ContinuallyLifting or Carrying>50 lbs. - OccasionallyNear Visual Acuity - ContinuallyNormal Color Vision - Rarely/NeverPeripheral Vision - ContinuallyPushing or Pulling > 50 lbs. - OccasionallyReaching Above Shoulder Level - OftenReaching Overhead-OftenSitting - ContinuallySpeaking - ContinuallyStanding or Walking - ContinuallyStooping, Kneeling, or Crawling - OftenEnvironmental RequirementsRequired to work during emergency conditions.