Product Management, Sr. Manager, Health Cloud

Overview Salesforce Health Cloud is transforming healthcare by bringing the world’s most innovative customer engagement platform to an industry ripe for change. As a Senior Product Manager focused on the Provider segment, you will drive Health Cloud’s growth by building products that improve patient and provider experiences, accelerate business expansion, and bring the power of the Salesforce platform to a multi-trillion dollar industry. You will work with engineering and design, collaborating with customers, partners, and cross‑functional leaders to define and deliver products that matter. What You'll Actually Be Doing Design and deliver new features that improve product usage, grow the business, and make customers successful Create and prioritize a feature roadmap in collaboration with customer success, sales, and engineering Own the cross‑industry product point of view and directional roadmap, including how it works with and leverages partner integrations Work with industry experts to define the next business problem to solve that brings a multiplier effect for the business Engage with customers, partners, and independent software vendors (ISVs), along with product ambassadors from across Salesforce to prioritize the right features Represent the customer – be the champion and voice of customers, build impactful relationships, and bring the customer’s voice into the creation process Own requirements, specifications, and release plans; work closely with customers to drive feature adoption Drive the best customer experience by collaborating with User Experience (UX) to develop, test, and deliver assets to engineering Work with the technology team to deliver a world‑class product driven by customers, prospects, advisory teams, and internal product experts; manage the end‑to‑end feature delivery cycle Collaborate across teams to create alignment between engineering and stakeholders Work effectively within a team of product managers with dependencies, leveraging shared work to support related functionality Champion features through go‑to‑market activities: partner with marketing to position and enable sales, run technical enablement sessions for technical sales and systems integrators, and document features so customers and partners can easily understand and use them You're Our Person If… You are a great product manager who has built products end‑to‑end, delivering an outstanding customer experience and bringing products to market including go‑to‑market, pricing and packaging, with successful deployments You own the product vision and can drive it through an organization You have strong technical abilities to engage with architects and engineers and are familiar with modern software development practices for web and mobile apps You have 5+ years of product management or equivalent experience with a track record of discovering opportunities and delivering products You have led extensions or integrations of a product into other product lines You are a creative thinker who thrives on solving challenging problems with strong analytical skills You are an effective communicator who collaborates well with engineering and cross‑functional teams, can present plans and roadmaps to internal stakeholders and executives, and can pitch products to external audiences You have experience identifying and addressing customer needs, building relationships, and delivering clear requests for information You have strong Software as a Service (SaaS) product experience Bachelor’s degree in Engineering, Computer Science, or a related discipline, or equivalent experience in technical roles Even Better If… You are conversant with using AI tools You have experience with Agile methodology and APIs You bring a start‑up mentality – bias toward action, comfort with ambiguity, and a drive to move fast You have experience in the healthcare industry #J-18808-Ljbffr salesforce.com, inc.