AML/BSA Manager
Full-time
Robert Half
We are looking for an experienced AML/BSA Manager to lead teams supporting financial crimes compliance work in Denver, Colorado. This Long-term Contract position is ideal for a hands-on leader who can guide investigators, maintain strong quality standards, and keep delivery on track across active engagements. The role combines people leadership, investigative oversight, and performance management in a fast-paced compliance environment.Responsibilities:• Direct investigators and senior investigators across concurrent financial crimes compliance assignments, ensuring consistent execution and strong client service.• Coach team members through regular feedback, mentoring, and performance discussions to strengthen investigative quality and career growth.• Track daily output, attendance, case aging, and turnaround expectations to keep workloads balanced and deadlines on schedule.• Lead recurring team reviews, calibration sessions, and operational meetings to address obstacles, reinforce standards, and improve results.• Distribute casework through the designated case management platform and adjust assignments based on volume, complexity, and team capacity.• Evaluate escalated matters before submission, confirming that investigative conclusions and supporting rationale meet required standards.• Complete case reviews and personally close a defined volume of investigations each day while maintaining accuracy and documentation quality.• Analyze quality control findings and decision-testing outcomes to identify root causes and recommend process improvements.• Prepare status reports, metrics summaries, and project updates for stakeholders while promoting a collaborative and accountable team environment.
Vacancy posted 4 days ago
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