HOUSING SPECIALIST

Housing Specialist

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.

Schedule: 19.5 hours per week 3 days, including one weekend day

Summary: Family Service League is seeking a part-time Housing Specialist for our large family shelter. The Housing Specialist is responsible for assisting homeless families in obtaining permanent housing. The Housing Specialist is experienced with the housing process, is familiar with housing resources, can form relationships with landlords and brokers, inspect apartments, accompany clients to apartment viewings, and collaborate with the Department of Social Services (DSS) to link apartments and utilize rental subsidy programs.

This position is eligible for a $1,500 Sign-On Bonus

Responsibilities:

• The Housing Specialist will conduct comprehensive intake of each client within 5 business days of client arrival.
• Develop individualized housing plans for each client. Instruct clients on required housing log procedures.
• Provide clients with additional information, assist in the collection of necessary documentation, and build communication skills required to secure and maintain permanent housing.
• Assist clients in the completion of all housing program applications and ensure the applications are submitted to housing programs in a timely manner.
• Remain current on potential housing availability.
• Collect required client housing logs weekly.
• The Housing Specialist will complete monthly DSS housing logs cover sheet for each client.
• Conduct face-to-face meetings with each client semi-monthly.
• Document all contact with and on behalf of the client in a progress note.
• Connect with community realtors and housing agencies to develop new housing resources.
• Escort clients to view apartments and other appointments as needed.
• The Housing Specialist will arrange for the timely completion of housing inspections.
• Assist clients in moving into permanent housing, e.g. attend lease signing, ensure utilities are turned on, and coordinate transportation and moving.
• Participate in team meetings, case conferences, department meetings, weekly individual supervisory sessions, and staff training.
• Read and understand the Policy and Procedure Manual and if you have any questions, contact your supervisor for clarification.
• Read and respond to emails daily.
• This position is essential to the safe and continuous operation of the program. Essential employees are expected to report to work during inclement weather and other relevant emergency situations to ensure uninterrupted care and support for clients.
• All other duties as assigned.

Qualifications:

High School Diploma or equivalent required.

Prior experience in human services preferred.

Knowledge of homeless population and DSS policies and regulations required.

Excellent interpersonal and verbal and written communication skills required.

Strong organizational and time-management skills required.

Proficient computer skills, including Microsoft Office required.

Bilingual in Spanish a plus.

Valid and clean New York State Driver's License required.

Physical Requirements: This position requires sitting and standing for extended periods of time, as well as moderate lifting of up to 10-15 pounds. Must be able to go up and down stairs.