Data Center Technician L2

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting‑edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance The Data Center Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems. The Technician maintains and follows the processes that maximize customer uptime in the most cost‑effective way. This includes identifying and repairing problems quickly, ensuring contractors deliver quality services, and meeting internal customer demands. ESSENTIAL DUTIES & RESPONSIBILITIES Develop creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Mechanical responsibilities include chilled water systems and components, HVAC systems (roof top units, CRAC/CRAH units, humidification systems). Electrical responsibilities include critical power distribution from the Utility/Generator main switchgear through UPS systems to the customer load. Fire Life Safety responsibilities include wet sprinkler systems, pre‑action sprinkler systems, and associated detection devices. Test performance of electromechanical assemblies and electronic voltmeters. Read blueprints, schematics, diagrams, or technical orders to determine methods and sequences of processes. Inspect parts for surface defects. Install electrical or electronic parts and hardware in housings or assemblies using hand tools. Align, fit or assemble component parts using hand or power tools. Operate, monitor, maintain, and respond to abnormal conditions in facility systems. Analyze systems to ensure best practices for both internal and external customers. Provide feedback to DCO Engineering on the effectiveness of existing standards and processes. Work with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades. Work with the CF Ops Lead Technician to track and complete an aggressive preventive and predictive maintenance program. Ensure the data center operates at maximum operational efficiency, analyzing existing conditions, recommending new technologies, and improving overall efficiency and cost reduction. Manage systems to avoid unplanned customer‑impacting events. Determine maintenance requirements for mechanical, electrical, and fire life safety systems. Perform other duties as assigned. Maintain regular, predictable attendance essential to satisfactory performance. KNOWLEDGE, SKILLS & ABILITIES Understanding of mechanical, electrical, and fire life safety systems used in a data center environment including electrical distribution & layout, transformers, PLCs, generators, switchgear, UPS systems, STS, ATS, PDUs, chilled water systems, CRAC/CRAH, pre‑action sprinklers, NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues including building codes for fire life safety. Knowledge of industrial safety best practices (lockout/tag‑out, arc‑flash protection, OSHA, state regulations). Familiarity with data trending/tracking and analysis, and ability to utilize PC‑based integrated critical monitoring systems. Hands‑on experience installing, maintaining, and troubleshooting large commercial and industrial systems such as chilled water systems, large centrifugal chillers, cooling towers, heat exchangers, water treatment systems, VFDs, pumps, HVAC equipment, CRAC/CRAH units, humidification systems, water heaters, air filters, BMS & PLC controls, emergency standby diesel generator systems, fuel/oil systems, 480/277 & 208/120 electrical generation & distribution, static UPS systems, double interlock pre‑action systems. Excellent written and oral communication skills. Proficiency with MS Office Suite (Word, Excel, PowerPoint, Project). Effective communication with customers and internal staff; ability to work in a team environment. Coordinate, supervise, and communicate with contractors performing maintenance or upgrade work. Learn quickly and address issues during normal working hours or after hours. Operate within a rigorous process‑driven team environment. Analyze and solve problems logically. Multi‑task and manage multiple projects simultaneously. Operate hand and machine tools (hammer, drill, saw). Operate electrical tools such as a multimeter or infrared camera. Operate a forklift. Comfortable working in a high‑stress, fast‑paced environment with shifting priorities. Available to work nights, holidays, and some weekends. WORK HOURS / SHIFT 6 am – 6 pm. EDUCATION & EXPERIENCE Associate of Science in Technology degree or equivalent education and/or work experience. Minimum of 3 years in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semiconductor, or power plant). CPR/First Aid and NFPA 70E certification during employment. OSHA approved forklift certification or ability to obtain one after hire. High School Diploma or GED required. PHYSICAL REQUIREMENTS Primarily walking, standing, and bending with some sitting. Ability to use a computer terminal and operate hand tools. Able to lift and carry up to 50 pounds. Ability to climb ladders and work on raised platforms. WORK CONDITIONS Data Center environment with varying temperatures and loud noises. Potential extensive daily usage of a workstation or computer. Must work on‑site; no telecommuting permitted. SPECIAL REQUIREMENTS Willing to be part of the after‑hours notification and escalation protocol. Must wear leather close‑toed shoes with a solid rubber sole. On‑site work required; monthly stipend provided for personal mobile device use, if applicable. Compensation and Benefits Hourly base salary of $33.90 – $50.90, eligible for overtime pay in accordance with local state and federal Wage and Hour requirements. All regular full‑time employees eligible for an annual bonus. Employees receive paid time‑off, medical, dental, and vision benefits, life and supplemental insurance, short‑term and long‑term disability, flexible spending account, and 401(k) retirement plan to create a rich Total Rewards package. Who we are As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local‑to‑global data center expertise, aligned with our connected platform of AI‑ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime. #J-18808-Ljbffr