Sales Associate Hardware Store

Sales Associate Hardware Store

As a Sales Associate at Ace Hardware, you will be the face of our store, delivering exceptional customer service and assisting with various store operations. Your role is pivotal in ensuring customers have a positive shopping experience and find the products they need for their home improvement projects.

Customer Service Excellence

• Greet and assist customers promptly and courteously.
• Identify customer needs and provide tailored product recommendations.
• Demonstrate the S.A.L.E.S. process to engage customers effectively.
• Promote the Ace Rewards program and current promotions.
• Handle customer inquiries and resolve issues in a professional.

Store Operations

• Assist with receiving, stocking, and pricing merchandise.
• Maintain a clean, organized, and safe store environment.
• Set up and maintain product displays and signage.
• Monitor inventory levels and assist with restocking as needed.
• Operate cash registers and process transactions.

Team Collaboration

• Participate in daily huddles and store meetings.
• Collaborate with team members to achieve sales goals and enhance customer satisfaction.
• Assist in training and mentoring new associates.

Responsibilities include preparing customers' paint orders quickly and accurately, tinting and mixing products, maintaining precise work order files, stocking shelves, and more.

Qualifications

Minimum Requirements:

• High school diploma or equivalent.
• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic math skills and experience with point-of-sale systems.
• Flexibility to work evenings, weekends, and holidays as required.
• Prior knowledge of hardware store retail is a plus.

Physical Requirements

• Ability to stand for extended periods.
• Lift and carry up to 50 lbs. frequently; up to 70 lbs. occasionally.
• Perform tasks that require bending, reaching, and stooping

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

Find out how we've created a one-of-a-kind, passionate and helpful workplace that puts our people first.

Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.