RESIDENTIAL MANAGER

Residential ManagerLead a Team. Support Independence. Make a Difference.At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.We're seeking an experienced and compassionate Residential Manager to join our Community Passage team.This is a hands-on leadership opportunity for someone who is passionate about supporting individuals with intellectual and developmental disabilities while leading and developing a team of Direct Support Professionals. As a Residential Manager, you'll oversee residential operations, supervise staff, ensure quality services, and help create an environment that promotes empowerment, independence, safety, and well-being.If you're ready to take the next step in your leadership career while continuing to make a direct impact in people's lives, we encourage you to apply.Community Passage, a program of Resources for Human Development (RHD), provides residential services and supports designed to help individuals achieve greater independence, community participation, and quality of life.Our services focus on creating safe, supportive, person-centered environments where individuals can develop skills, strengthen relationships, and pursue meaningful goals. The Residential Manager plays a critical role in ensuring quality programming, staff development, and effective residential operations.Why Join Our Team?Competitive Pay & Benefits$27.91/hourDailyPay, access your earned wages before paydayMedical, Dental & Vision Insurance after 30 days401(k) Retirement PlanPaid Time OffEmployee Assistance ProgramWellness ProgramsEmployee Referral BonusesCompany-Paid TrainingCareer Growth & DevelopmentLeadership Development OpportunitiesProfessional Development SupportSupervisory ExperienceProgram Management ExperienceCareer Advancement OpportunitiesOpportunities Across Multiple Service LinesMeaningful Work That MattersLead and develop residential staff teamsCreate supportive environments that promote independenceAdvocate for individuals and connect them with community resourcesPromote person-centered services and quality outcomesSupport individuals in achieving their goalsJoin a mission-driven organizationWhat You'll DoAs the Residential Manager, you will be responsible for the overall management of assigned residential sites and staff while ensuring high-quality services, regulatory compliance, and a safe, supportive environment for the individuals served.You'll provide supervision, operational oversight, staff development, and direct support while serving as a role model for professionalism, leadership, and person-centered care.Your Responsibilities May Include:Leadership & Staff SupervisionProvide direct supervision to Lead Direct Support Professionals and Direct Support Professionals.Serve as a role model for staff regarding professionalism, communication, and service delivery.Manage staff schedules and coverage for assigned residential sites.Provide coaching, performance feedback, and staff development.Conduct employee training, orientation, and competency-based instruction.Monitor training compliance and ensure staff maintain required certifications.Support employee performance, accountability, and professional growth.Residential OperationsOversee the daily operations of 2-3 residential homes.Ensure adequate staffing and daily structure within assigned residences.Respond to emergencies and staffing needs as necessary.Participate in on-call responsibilities and emergency coverage.Maintain safe, healthy, and therapeutic residential environments.Coordinate home maintenance, safety requirements, and operational needs.Individual Support & Service CoordinationAssist individuals with activities of daily living when needed.Promote independence, self-determination, and community participation.Support development of relationships and meaningful community involvement.Participate in Individual Support Plan development and implementation.Ensure individuals receive quality services aligned with their goals and needs.Monitor services and supports to promote health, safety, and well-being.Medication & Medical OversightCoordinate medical appointments and follow-up care.Monitor medication administration practices.Ensure medication records are accurate and compliant.Observe medication administration and train staff as required.Communicate health-related concerns to appropriate personnel.Documentation & ComplianceReview documentation, progress notes, and electronic records regularly.Maintain consumer files and records according to regulations and agency requirements.Ensure compliance with state regulations, licensing standards, and agency policies.Complete quality inspections and compliance reviews.Monitor required documentation and reporting.Maintain confidentiality and HIPAA compliance.Community & Family CollaborationAct as a liaison between individuals, families, community resources, and service providers.Advocate for individuals receiving services.Develop and maintain positive relationships with families and community partners.Promote meaningful opportunities for inclusion and participation.Who We're Looking ForYou may be a great fit if you are:Passionate about supporting individuals with developmental disabilities and mental health needs An effective leader and mentor Organized and detail-oriented Skilled at problem-solving and crisis intervention Committed to person-centered services Dependable and professional Comfortable supervising and developing employees Knowledgeable about residential services and regulations A strong communicator and relationship builder Dedicated to creating safe and supportive environmentsQualificationsRequiredHigh School Diploma or GEDMinimum of three years of experience supporting individuals with developmental disabilities or mental illnessMust be at least 21 years of ageValid non-provisional Driver's LicensePersonal vehicle with required insurance coverageBasic computer and internet skillsAbility to complete required background clearancesPreferredSupervisory experience in a residential or group home settingExperience with medication administration oversightExperience with staff supervision, scheduling, and trainingKnowledge of state and federal residential regulationsSchedule & CompensationFull-Time$27.91/hourEligible for approved overtimeStandard 40-hour workweekFlexibility required to address staffing issues, emergencies, appointments, and operational needs.Schedule flexibility may include evenings, weekends, on-call responsibilities, and work across multiple residential sites.Physical RequirementsAbility to sit, stand, walk, bend, stoop, twist, reach, and climb stairs.Ability to lift 50 pounds or more as required.Ability to drive a vehicle and travel between residential locations.Ability to provide direct support and assistance to individuals receiving services.Ability to perform essential job functions with or without reasonable accommodation.Apply TodaySome jobs pay the bills. Some jobs build careers. This job helps others build independent lives.If you're an experienced residential services professional who enjoys leading teams, supporting individuals