Associate Salesforce Administrator

Associate Salesforce AdministratorOneEnergy's mission is to make clean energy the #1 source of electricity for consumers and utilities. We develop solar energy and battery energy storage (BESS) projects across the United States in community solar, distributed generation, and large utility scale project segments. Our diverse project pipeline, multiple locations across the US, and unique multidisciplined team sets us apart.We are a dynamic and innovative renewable energy industry company committed to excellence, collaboration, and driving positive change in our industry.OneEnergy is seeking an Associate Salesforce Administrator to provide user support, maintain training documentation, and assist in the development of new functionality. This person will coordinate closely with the Salesforce Manager and Senior Business Process Analyst to identify ways to better support users through case management, training documentation, and system enhancements. This position will report to the Salesforce Manager.What You'll DoInvestigate and resolve issues submitted to the internal support deskCreate and maintain training documentation for Salesforce and related systemsIdentify and communicate patterns in support cases and assist in development of a roadmap for improvementsImplement minor Salesforce configuration changes, including (but not limited to) fields, page layouts, and sharing settingsDesign, develop, maintain Salesforce reports & dashboards for end users within the companyLead virtual and in-person end user trainingKnowledge, Skills & AbilitiesExcellent relationship-building skills and the ability to liaise with stakeholders at all levelsAbility to work with end users to understand questions or issues, develop solutions, and confirm those solutions meet end users' needsAbility to analyze information and think systematically, with a focus on scalable and sustainable solutionsStrong organizational skills and an attention to detailWorks well independently and as part of a teamQualifications1-2 years of helpdesk or customer support experience1-2 years of Salesforce administrator experienceBachelor's degree requiredExperience supporting Salesforce Campaigns is a plusA desire to gain a thorough understanding of the company's business processes and industry at largeMust have a "roll up your sleeves and let's get the job done right" type attitudeDemonstrated qualities of integrity, credibility, and professional responsibilityA willingness to contribute to our culture which thrives on building trust and holding one another accountable.Compensation:Seattle: 79,000 - 100,000Boulder: 72,000 - 90,000Madison: 65,000 -82,000OneEnergy's compensation packages are dependent on an array of factors including, but not limited to skill sets, experience and training, licensure and certifications, geographic location, and other organizational needs. We provide generous Paid Time Off (six weeks/year) and an impactful Volunteer Time Off Program. We offer robust employee benefits including comprehensive medical coverage, 401(k) matching retirement plan, life insurance, wellness incentives, and more.We recognize an equitable energy transition requires the participation of diverse communities, groups, and institutions. OneEnergy is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state, or local laws. OneEnergy Inc