Medical Assistant

Job Description Job Description

BEVERLY HILLS REJUVENATION CENTER

CHINO HILLS AT THE SHOPPES

Who We Are We are an upscale, full-service health and beauty company opening a new location at The Shoppes at Chino Hills. We offer everything from stem-cell therapy to laser resurfacing. We are looking for a medical assistant for front and back office. We are hiring for full-time and part-time positions. This is a patient-centric environment, where we support our employee’s growth. We promote from within, and will provide training to the right applicant. If you are a positive, up-beat and dependable professional, we are looking for you. Medical Assistant Job Description: To provide exceptional customer service to all clients and vendors, while effectively maintaining front desk procedures including greeting patients, managing the patient check-in and check-out processes, answering phone lines, scheduling appointments, managing in-clinic patient flow, confirming appointments and addressing patient questions. The Medical Assistant is responsible for performing BHRC’s non-invasive treatments for which they are legally qualified in a safe and effective manner. The Medical Assistant will also be called upon to prepare patients and treatment rooms for exams, treatments and procedures. Job Duties, Responsibilities and Capabilities: Greet patients with a smile Assist patients with completion of consent forms for indicated procedures Draw blood for procedures and lab samples Knowledge of and strict adherence to aseptic technique, and in biohazard management Keep front office/refreshment station stocked and clean Assist with recording/photos for social media Take patient photos before and after procedures Answer multi-line phone system Have full knowledge of BHRC products and services and have the ability to answer patient questions Frequently review schedule to assure accuracy Conduct appointment confirmation Check patients in and out This is not an exhaustive list of duties. Responsible for accurate invoicing and payment collection Confirm patient appointments daily Contact patients with pre and post treatment instructions Create daily reports required by management Create daily payment collection reports and review merchant account reports to assure accuracy; resolve discrepancies Assist providers and staff with patient flow Assist with treatment room turnover/set up Assist with tray setup for each procedure Assist with patient preparation for procedures Maintain cleanliness of front desk and reception area Maintain professional appearance Maintain patient confidentiality, including HIPAA and practice specific compliance guidelines Ship and receive packages Assist manager and staff as needed Greeting guests & members in a professional manner and delivering elite customer service. Prepare patients and treatment rooms for exams, treatments and procedures. Perform non-invasive treatments such as Coolsculpting. Promote the health and wellness benefits of all the products, treatments and procedures/treatments available to our patients. Safeguard client information and confidentiality. Have the presence of mind to deal with emergency situations and difficult patients. Have a pleasant personality, and a healthy outlook on life. Must be able to maintain federal requirements of a medical office, such as HIPAA, etc. Understand the benefits of skin care, our product lines and procedures and products offered by this office. Skill in establishing and maintain effective working relationships. Ability to establish priorities and coordinate work activities. Strong communication skills at all levels. Ability to analyze problems and consistently follow through with a solution. Ability to quickly learn our products and procedures available to our patients and learn new products, techniques or equipment as they are obtained. Ability to maintain confidentiality of patient and employee information. Office duties include, but not #J-18808-Ljbffr Beverly Hills Rejuvenation Center