Retail Associate

We're looking for someone warm, reliable, and genuinely excited about hospitality to join our small team. This is a customer-facing role focused on retail service, with the potential to expand to farmers markets and special events. Our products are allergy-friendly, and we take a lot of pride in helping customers feel welcomed, informed, and excited about what we make. What you'll do: Greet and assist customers in-store and at events Learn our menu thoroughly and confidently explaining products, flavors, ingredients, and dietary accommodations Guide customers toward products that fit their preferences and helping drive sales through thoughtful recommendations Handle POS transactions and online order pickups Keep the shop clean, organized, and stocked throughout service Monitor inventory across products and packaging and follow established systems for tracking and restocking Assist with setup and breakdown for farmers markets and catering events (starting in June) Representing the brand with warmth, professionalism, and attention to detail What we're looking for: Personable, proactive, and communicative Enjoys customer interaction and hospitality Learns quickly and retains product knowledge Works well independently in a small team environment Appreciates food, presentation, and thoughtful service Has Friday and weekend availability (likely Sundays starting in June) Non-Negotiables Dependable and punctual Must work respectfully in a shared kitchen environment Must have reliable and consistent transportation to Herndon, VA Schedule: 1-2 days per week. Fridays from 12-6pm are the primary consistent shift. Additional hours and event opportunities will become available in June. Additional hours dependant on individual performance and business growth. Compensation: $14/hour + tips (typically bringing average hourly compensation to approximately $18-21/hour depending on weekly volume and seasonality) Why this role is different: You'll work directly with a former Michelin starred pastry chef and be part of a small team where your work has a real impact on the business. Our customers trust us for safe, consistent, and high-quality products, so we hold ourselves, and our team, to a high standard in everything we do. #J-18808-Ljbffr Crème de la Crop