Customer Solution Director Presales Manufacturing [Remote]

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Solution Director Presales Manufacturing based in United States.

Lead the presales strategy for complex SAP Manufacturing opportunities, translating client needs into practical and scalable managed-services solutions.
Own the solution and services design process in close partnership with Sales, Solution Architecture, Manufacturing leadership, and industry specialists.
Guide opportunities from initial strategy and RFP responses through proposal development, executive presentations, and final decision support.
Bring strong SAP Manufacturing expertise to help clients modernize enterprise environments through SAP S/4HANA, cloud transformation, automation, and AI-enabled services.
Maintain a trusted client presence throughout the sales cycle, leading workshops, site visits, demonstrations, and solution discussions.
Ensure a smooth transition from presales into delivery by aligning statements of work, service scope, operational feasibility, and client expectations.
This is a highly visible opportunity to influence major enterprise transformations while contributing to innovative, globally delivered SAP services.

Accountabilities:

• Lead presales activities for assigned Manufacturing opportunities in coordination with senior presales leadership, Sales, Solution Architects, Manufacturing leaders, and industry specialists.
• Maintain a consistent and trusted client presence throughout the sales cycle, building strong relationships and understanding evolving business requirements.
• Participate in opportunity reviews and contribute to solution strategy, positioning, scope definition, and overall pursuit direction.
• Lead RFP responses, including proposal development, Manufacturing bill of materials preparation, service scope definition, and supporting commercial materials.
• Organize and lead client site visits by setting agendas, coordinating internal teams, and ensuring effective execution.
• Lead proposal review sessions and coordinate internal and client-facing meetings throughout the pursuit process.
• Prepare and deliver service demonstrations, solution presentations, final presentations, and decision-support materials, including DDA support where applicable.
• Translate client requirements into practical, scalable Manufacturing offerings with appropriate service models, operational considerations, and long-term value.
• Support solution design with a strong focus on service scope, operational feasibility, support-model alignment, governance, and sustainable client outcomes.
• Facilitate the transition from presales to Manufacturing delivery and consulting teams by ensuring statement-of-work readiness and clear alignment on commitments.
• Identify and communicate gaps, changes, or variances between the original proposal and evolving client requirements.
• Collaborate with Account Executives and cross-functional teams to develop strategies that support successful pursuits and long-term business relationships.
• Contribute to service governance discussions, transition planning, engagement models, and continuous improvement initiatives.
• Bring forward opportunities to incorporate automation, AI-enabled services, and modern delivery approaches into Manufacturing solutions.

Requirements:

• Minimum of 5 years of functional SAP consulting experience within Manufacturing, ideally in complex enterprise environments.
• Experience supporting SAP projects and transformation initiatives across sophisticated enterprise landscapes.
• Familiarity with enterprise sales cycles, RFP responses, proposal development, and services-based solution selling.
• Exposure to SAP S/4HANA and related modernization initiatives, with an understanding of contemporary SAP transformation approaches.
• Ability to lead client workshops, site visits, service demonstrations, and executive-level presentations with confidence.
• Excellent communication, active listening, storytelling, and stakeholder-management skills, with the ability to translate complex requirements into clear solution recommendations.
• Strong client-service orientation and a demonstrated commitment to responsiveness, solution quality, and long-term relationships.
• Ability to work effectively under pressure, manage competing priorities, and maintain attention to detail across multiple pursuits.
• Solution-oriented and commercially aware mindset, with the ability to identify challenges, assess feasibility, and develop effective responses.
• Proven ability to collaborate across Sales, Presales, Consulting, Delivery, Support, and other cross-functional teams.
• Strong organizational skills and attention to detail in proposal, presentation, documentation, and meeting preparation.
• Experience working with international teams in a managed-services environment is preferred.
• Interest in innovation, continuous improvement, automation, and AI-enabled service delivery is preferred.
• Bachelor’s degree in Business, Information Technology, Computer Science, or a related field is preferred.
• SAP certifications or relevant professional credentials are an asset, while certifications in project management, IT service management, solution consulting, or enterprise architecture are advantageous.

Benefits:

• Competitive, above-average compensation.
• Flexible working-time models and home-office options.
• Opportunities to work from abroad from time to time, subject to applicable arrangements.
• Attractive benefits, including company pension provisions and various health and wellbeing offerings.
• Opportunity to contribute to innovative SAP Manufacturing and enterprise transformation projects.
• Exposure to SAP S/4HANA Cloud, SAP Digital Manufacturing Cloud, automation, AI-enabled services, and modern managed-service approaches.
• Global and collaborative working environment with international teams.
• Open feedback culture, flat hierarchies, and a motivated team environment.
• Individual career planning with continuous training, professional development, and on-the-job coaching.
• Significant client-facing responsibility and influence across complex enterprise transformation initiatives.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.