Front Desk Supervisor

Front Desk Supervisor

Volunteers of AmericaGreater New York (VOAGreater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.

Our staff are at the heart of this work, creating meaningful change every day. If you're passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.

We are currently seeking qualified candidates for the following position:

Front Desk Supervisor

The Front Desk Supervisor coordinates the operation of the program during the assigned shift.

New Hope Shelter is a program that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, visit

Minimum Qualifications:

• High school diploma or GED plus one year relevant experience working in a similar capacity in a social services setting.
• CPR/First Aid
• Must possess good interpersonal skills and basic computer knowledge.

Certifications that are required within 90 days of hire VOA will cover the cost:

• Narcan
• Fire & Emergency Drill Conductor (F-07)

Candidates with related experience with domestic violence preferred.

Front Desk Supervisor Principal Responsibilities:

1. Directs all front desk staff activities to ensure adherence to policy and procedures.
2. Ensure proper documentation of front desk activities.
3. Provide emergency assistance to residents as needed and supervise incident management system.
4. Monitor building safety.
5. Conduct rounds at residence as assigned.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!