Operations Associate

Operations Associate

The primary responsibility of the Operations Associate is responsible for supporting daily operational activities, coordinating between various departments, and assisting in the implementation of process improvements to enhance overall productivity. The Operations Associate will analyze operational data to identify trends and areas for improvement, contributing to strategic decision-making. They will also manage inventory control, vendor communications, and compliance with company policies and regulatory requirements. Ultimately, this role aims to optimize retail operations to deliver exceptional customer experiences and support business growth across multiple locations.

Coordinate daily operational activities to ensure seamless retail store functions and support management teams

Monitor inventory levels, process orders, and collaborate with suppliers to maintain stock availability and accuracy

Analyze operational data and generate reports to identify inefficiencies and recommend actionable improvements

Assist in the development and implementation of standard operating procedures and compliance protocols

Communicate effectively with cross-functional teams including sales, logistics, and customer service to resolve operational issues promptly

Support training initiatives for new staff on operational processes and systems

Manage vendor relationships and ensure timely delivery of goods and services

Participate in audits and ensure adherence to company policies and regulatory standards

Good general computer skills (Excel, Word, Outlook)

Experience with retail management software or Enterprise Resource Planning (ERP) systems

Knowledge of inventory management and supply chain best practices

Familiarity with compliance standards relevant to retail trade

Demonstrated ability to lead process improvement initiatives

Excellent communication skills, both written and verbal

High school diploma or equivalent

1-2 years of experience in retail operations, logistics, or a related field

Employee must possess the ability to lift, carry, push, and pull materials and objects weighing between 40-50lbs

Required to bend, stoop, kneel, reach, and climb to perform work

May be required to stand, walk, and use hands and fingers for long periods of time

Flexible scheduling (Open Saturdays till noon, closed Sundays!)

Paid time off

Paid vacation

Overtime opportunity

Major medical- BlueCross BlueShield

Vision and dental coverage

401(k) employer match contribution- WE MATCH 100%

FREE company apparel

Wellness programs

Professional development opportunities

Employee discount

Russo Hardware, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Russo Hardware, Inc. complies with all applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.