Weekend Dispatcher

Job Description

Job Description

Homestead Comfort in Ellington, CT is hiring a full- or part-time Weekend Dispatcher to help keep everything running smoothly.

WHAT'S THE SCOPE?

This is your chance to join a customer service team that values efficiency and customer care, all while earning $25 – $30 per hour . We offer great benefits . This includes:

• Health, dental, and vision Insurance
• 401(k) with company match
• A retirement plan
• Paid time off (PTO)
• Company parties
• Bonus structure
• Growth opportunities
• Short- and long-term disability
• Uniforms
• Employee discounts
• A Referral program
• Year-round work

This is a full- or part-time customer service position. You will work weekends from 7:00 AM to 5:00 PM . If you're looking for a little more flexibility , Monday and Friday hours are also available within regular business hours.

YOUR DAY AS A WEEKEND DISPATCHER

As a full- or part-time Weekend Dispatcher, you will find each day both dynamic and rewarding. You will coordinate and schedule technicians for emergency repairs and maintenance, ensuring oil deliveries are routed efficiently. Your day will be filled with interactions as you serve as the first point of contact for incoming service calls, emails, and messages, providing customers with confirmations and updates while troubleshooting any issues that arise. You will constantly prioritize and rank service requests based on urgency, location, and customer needs, making sure our team operates at peak efficiency and our customers receive the support they deserve.

WHAT'S REQUIRED?

• High school diploma or equivalent
• Computer skills
• Customer service experience

Experience in an HVAC, plumbing, or oil business environment is a plus.

ABOUT US

For more than three decades, Homestead Comfort has been a steady presence in Connecticut homes, earning trust through dependable service and genuine care. As a family‑owned company with deep local roots, we've built our reputation on proactive solutions, honest communication, and a commitment to keeping households running smoothly in every season. Our long history in the region has shaped who we are - a team that values reliability, relationships, and doing the right thing for our community.

Working here means joining a company that invests in you just as much as you invest in your craft. We foster a culture where your ideas matter, your growth is supported, and your hard work is recognized. With excellent benefits, ongoing training, and a team environment built on respect and collaboration, we make sure our employees feel valued and equipped to succeed. When you're part of Homestead Comfort, you're part of a workplace that truly takes care of its people.

JOIN US!

We want to hear from you. Start your application today with our mobile-friendly process and take the next step toward joining us!

Must have the ability to pass a background check.