Restaurant Manager

Description Westerfield is seeking a Restaurant Manager! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. General Purpose Develops,implementsandmaintainsquality standards for restaurantfacility, including supervision and direction of service staff. Ensures excellent customer service standardsaremaintained. Organizes and conducts pre-shift meetings to review specials, menu changes, house counts, etc. Ensures that the restaurant and restaurant facilities are kept clean, well-stocked and organized. Checks the maintenance of all equipment in the restaurant and schedules needed maintenance and repair. Circulates throughout the restaurant facilities and kitchen areas to visuallymonitorandtake action to ensurefood quality and service standards are met. Greetsguests at tables to ensure complete customer satisfaction attention to guest needs. Creates revenue forecasts and reports. Monitorsrestaurantbudget. Oversees daily restaurant activities toinclude:serving tables, bussing tables, seating guests, roomserviceand general clerical/cashier duties. Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems. Manages department members that mayinclude, butis not limitedto:Food and Beverage Supervisor, Host, Server, Cashier. Assures that effective orientation and trainingare givento each new associate. Develops ongoing training programs and tests for comprehension. Regular and reliable attendance. Incorporates safe work practices in job performance. Education/Experience Associate’s degree (AA); or six months toone yearrelated experience and/or training; or equivalent combination of education and experience. Physical Demands Frequently stands, walks, talks and hears.Regularly useshands, reaches with hands and arms. Occasionally sits, climbs, balances, stoops, kneels, crawls, crouches,tasteor smells.Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Occasionally works in extreme heat, wet or humid conditions (non-weather). Occasionally works in outdoor weather conditions.Noiselevel is moderate. Certificates/Licenses ServSafe Certified Food Manager (Food & Alcohol) or TIPS equivalent Job Knowledge, Skill, and Ability Preferences Ability to read and speak English may berequiredin order toperform the duties of the job (e.g.the associates maybe requiredto communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English) Must meet state age requirements for handling alcoholic beverages Working knowledge of wine,spiritsand regional cuisines Demonstrates Leadership ability including skills to communicate and express ideas and directives clearly to associates Strong problem analysis and problem resolution skills Strong multi-tasking,organizationaland time management skills to ensure a quick response to client needs. High levelof active listening skills and strong client service skills which includes the ability to resolve issues/complaints with tact and diplomacy Strong written and verbal communication skillsStrong leadership and people management skills Professional and courteous demeanor Ability to create high performance teams and to bea strong teamplayer Demonstrate a strong commitment to company values Organizational development abilities with a strong focus on individual and team advancement Computerproficiencyin Microsoft products such as Word, Excel,PowerPointand Microsoft Outlook Ability tomaintaineffective financial accountability to the company and to the ownership Complete and comprehensive understanding of the physical infrastructure, food and beverage controls and financial back-office systems of a hospitality/food service Working knowledge of food and beverage service equipment and current trends. Exceptional personal hygiene and positive representation of the organization to Troon employees,clientsand vendors This job description is not an exclusive or exhaustive list of all job functions that an associate in this positionmay be askedto perform from time to time. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr