MDM Data Analyst

MDM Data Analyst

The MDM Data Analyst reports to the MDM/Data Governance Manager and is responsible for the end-to-end master data customer and product maintenance processes within U.S. Commercial Operations. This person is responsible for MDM data quality, processes and business rules. He/she will be responsible for working with the various business area leads to ensure cross-team processes are efficient and master data is consistent, accurate and compliant across applications.

· 35% Data Steward Team Management

· Responsible for daily MDM data steward activities

· Perform ad hoc customer and product master data requests

· Participate in MDM UAT testing

· 45% Operational Excellence

· Responsible for defining MDM Standard Operating Procedures (SOPs) and Work Instructions (WIs)

· Responsible for ensuring the accuracy and completeness of customer and product master data

· Responsible for understanding the end-to-end processes for maintaining customer master and product data across business areas

· Responsible for customer and product data harmonization across multiple sources

· 20% Cross-Functional Collaboration

· Work closely with Commercial Ops Governance team and adhere to implemented principles and process standards

· Work with IT to coordinate and define business user impacts of MDM application changes including resolving issues and planning for enhancements and upgrades

· Assist in the definition of master data sourcing and services strategies including the evaluation of third party data providers and services under the direction of the MDM/Data Governance Manager

Education and Experience Requirements

· Bachelor's degree in the field of computer science, information technology, engineering or business administration, Management Information Systems, Finance, Sciences or related area or equivalent experience

· Advanced Degree preferred

· 1-3 years of work experience, Pharma related preferred

· Informatica MDM/IDD experience preferred

· One full cycle of an MDM implementation preferred

· Has basic knowledge of Pharmaceutical Commercial business environment/operations

Key Skills, Abilities, and Competencies

· Establishes good working relationships with business owners, and supporting the governance structure to ensure on-going data accuracy and completeness

· Business acumen

· Standard MS Office skill set including Excel, Visio, Power Point and Access

· Experience with data structures, relations and processes

· Strong background in technology and good numerical analytical ability

· Intermediate in Microsoft Office applications, particularly MS Excel, Visio

· Demonstrates competency in: understanding and correcting data discrepancies; reading and translating data models; data querying; identifying data anomalies and root cause analysis;

· Knowledge of SQL and the ability to query relational databases preferred