EAP Provider Network Recruiter

Company Overview Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. At Acentra Health, we embrace emerging technologies, including artificial intelligence and advanced analytics that can be utilized to improve processes, enhance decision-making, and drive better health outcomes. We value professionals who are curious about new technologies and motivated to use innovative tools to increase efficiency, quality, and impact in their roles. Job Summary and Responsibilities Acentra Health is looking for an EAP Provider Network Recruiter to join our growing team. Job Summary: This position will play a key role in expanding and managing Acentra Health’s nationwide network of provider peer clinical reviewers. The Recruiter will strategically source, engage, and onboard physicians across a broad range of specialties—spanning primary care fields such as Family Medicine, Internal Medicine, and Pediatrics, as well as highly specialized disciplines including Neurosurgery, Allergy & Immunology, and Genetics. Unlike traditional hospital recruiting, this role focuses on attracting physicians for flexible, as needed quality of care and utilization management review work. Responsibilities include warm and cold outreach, guiding prospective providers through an efficient and positive onboarding experience, and helping to establish the foundation for strong provider engagement and long-term retention. This role is ideal for a recruiter who enjoys solving complex talent challenges and contributing to healthcare quality at a national level. Responsibilities: Develop and implement innovative physician sourcing strategies, including digital outreach, specialty focused campaigns, and direct engagement. Recruit physicians across general and highly subspecialized fields to support quality of care and utilization management review needs. Maintain an active pipeline to ensure a scalable, ready to deploy reviewer network. Serve as a primary point of contact for prospective and current providers through phone and email communication channels. Communicate professionally as a representative of Acentra Health to ensure an exceptional provider experience. Respond promptly to provider with inquiries and communicate key information to internal teams. Negotiates market-specific rates with providers to ensure quality and cost-effectiveness, while delivering compelling value propositions that align provider capabilities with organizational needs. Manage the provider onboarding process, ensuring timely and accurate completion of all applications and documentation. Monitor credentialing milestones and compliance requirements with high attention to detail. Ensure adherence to corporate policies, including HIPAA Privacy and Security rules. Monitor network capacity to ensure adequate specialty coverage for case reviews. Apply targeted recruitment strategies to address coverage gaps and evolving specialty needs. Track operational metrics and provide regular updates to leadership. Support departmental tasks, initiatives, and projects as assigned. Contribute to continuous improvement of recruitment, onboarding, and provider engagement processes. Experience with facilitating and assisting provider inquiries about credentialing and contracts. Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules. The list of accountabilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time. Qualifications Required Qualifications High school diploma or equivalent 2+ years of provider-facing experience in healthcare (e.g., health plan/provider relations, or provider recruitment). Preferred Qualifications Bachelor’s degree preferred Salesforce experience High integrity, detail-oriented, and strong work ethic. Excellent verbal and written communication skills. Excellent organizational skills and ability to work independently. Strong teamwork and customer service skills Proven ability to recruit across multiple specialties. Strong written communication and outreach skills Highly organized, deadline-driven, and self-directed Creative thinker who can engage physicians beyond traditional sourcing methods Why us? We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. We do this through our people. You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. Benefits Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more. Pay Range $24.00 - $30.00 per hour Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level. USD $24.69 - USD $30.87 /Hr. Experience in Lieu of Degree For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands-on experience can provide skills and competencies equivalent to formal education. As such, in cases where a Bachelor's degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree. In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree. We are committed to providing a secure and positive hiring experience. Depending on the role, interviews may be conducted virtually, in person, or through a combination of both. As part of our recruitment process, candidates may be asked to participate in identity verification measures to help ensure the integrity of the hiring process. EEO Statement EEO AA M/F/Vet/Disability Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law. #J-18808-Ljbffr Acentra