Referral Clerk 2378066 | Corvallis, Oregon

Referral Clerk for Ophthalmology and ENT

Explore opportunities at The Corvallis Clinic, part of the Optum family of businesses. For more than 75 years, our multi-specialty group has been committed to delivering exceptional care to our patients and fulfilling careers to our team members. As a leading clinic in Oregon's mid-Willamette Valley, we serve more than a quarter-million people with offices in Corvallis, Albany and Philomath. Join a team that empowers you from the start and values work-life balance, teamwork and trust. We offer comprehensive benefits and competitive pay. Elevate your career with us and discover the meaning behind Caring. Connecting. Growing together.

Location (Full-Time Onsite): 444 NW Elks Drive Corvallis, OR 97330

May be required to travel to one or multiple locations for coverage as needed

Schedule: This is a 40-hour week, 8-hour shift schedule, Monday through Friday between the hours of 7:15 am to 5:30 pm PST. The schedule will be determined by the supervisor upon hire.

Primary Responsibilities:

• Manage administrative intake of members
• Work with clinics, facilities and the clinical team to manage requests for services from members and/or providers
• Manage the referral process, processing incoming and outgoing referrals and prior authorizations, including intake, notification and census roles
• Handle resolution/inquiries from members and/or providers
• Ability to update patient's charts
• Answer incoming and outgoing calls
• Enter all data into the electronic health record according to company policies and procedures
• Ability to support front office staff as needed
• Performs other duties as assigned

Required Qualifications:

• High School Diploma/GED
• 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
• 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records or Healthcare experience

Preferred Qualifications:

• Experience working with an electronic health record
• Knowledge of Medical terms
• Experience working with scheduling programs
• A clerical or administrative support background
• Ability to work well with providers, clinical staff and patients

Soft Skills:

• Ability to work independently and maintain good judgment and accountability
• Demonstrated ability to work well with health care providers
• Strong organizational and time management skills
• Ability to multi-task and prioritize tasks to meet all deadlines
• Ability to work well under pressure in a fast-paced environment
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.