Food Expeditor

Food Expeditor

A food expeditor helps keep a smooth workflow between the kitchen and the front of house. You must be able to perform in a fast-paced environment to get proper orders out fast and efficiently. As a food expeditor, you must have excellent communication skills and experience in a restaurant setting. You must have enough stamina to be in constant motion and skills to coordinate and organize processes and people. The goal is to make service faster and better to help enhance our quality and reputation.

Responsibilities

Ensure the efficient flow of orders from the waiters to the kitchen

Ensure orders are being prepared with the correct priority

Assist in the final preparation of dishes

Check dishes before delivery for accuracy, presentation and temperature

Deliver orders to maintain fast service

Eliminate obstacles in service, food preparation lines or dishwashing

Inspect the premises according to quality and sanitation standards and assist in cleaning

Transfer important information between the kitchen and the wait staff (e.g. when a customer has a particular request)

Handle complaints from clients to preserve the restaurant's reputation

Support other tasks as needed or directed by the management team

Requirements

Proven experience as food expeditor or other restaurant positions

Understanding of health and safety rules in a restaurant

Dexterity in using kitchen equipment or utensils and carry heavy trays

Well-organized and ability to lead and direct people

Excellent communication and negotiation skills

Outstanding coordination and multi-tasking abilities

A customer-oriented approach

Great physical endurance

High school diploma; Higher degree in hospitality or relevant field will be appreciated

Food handling certification recommended

Professional communication skills with both front of house and back of house employees required.