Registered Nurse Manager (RN) | Med Surg

Location: Avera Queen of Peace Hospital Worker Type: Regular Work Shift: Day Shift (United States of America) Position Highlights Must be NRP and PALS certified.

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview Responsible for day-to-day management and long-term planning of the patient care area; directing and developing staff; collaborating with physicians and interdisciplinary professional staff to achieve optimal patient results and outcomes. What you will do

Responsible and accountable for the ongoing operations of the unit in compliance with established safety/quality standards and established goals and objectives, which includes providing direction to staff and providing appropriate orientation, education, credentialing, and professional development for staff. Assures the establishment and maintenance of standards of care, standards of practice and competency-based orientation, and continuing education programs for the unit. Responsible for position control, staff mix, and the scheduling process to maintain appropriate staffing levels to maximize unit efficiency. Collaborates with nursing leadership to address staffing needs. Maintains current knowledge base of clinical concepts, use of evidence based practices to enhance patient care and services, reimbursement issues, and regulations applicable to the unit. Assists in preparing the unit's annual budget and uses appropriate action to assure that budget objectives are achieved and revenue and expense objectives are met. Develops and implements policies, procedures, and protocols related to the clinical area of responsibility and ensures timely completion of these processes. Implements proactive measures to ensure patient safety. Assists in the development and revision of other hospital policies, communicates policy to staff, and monitors compliance. Primarily responsible for patient/customer relations, to include resolution of patient complaints, service recovery, proactive communication with physicians, identification and referral of risk management concerns, and initiation of appropriate follow-up. Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems. Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience:

Registered Nurse (RN) - Board of Nursing An active license in the state of practice Upon Hire Preferred Education, License/Certification, or Work Experience:

Bachelor's in nursing 1-3 years of leadership experience Expectations and Standards

Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera’s values of compassion, hospitality, and stewardship. Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. PTO available day 1 for eligible hires.

Up to 5% employer matching contribution for retirement

Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call or send an email to

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