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Customer Service Representative

$18 - $20 per hour

River Forest Animal Hospital

Job description

River Forest Animal Hospital | River Forest, IL

River Forest Animal Hospital is a  six-doctor general practice located in River Forest, IL. Our  state-of-the-art facility includes a fully equipped surgical suite, dental suite, in-house diagnostic laboratory, and a radiology suite featuring digital radiography and ultrasonography.

We are currently seeking an  experienced Part-Time Customer Service Representative to join our friendly, upbeat, and fast-paced team.

About the Role

As our Customer Service Representative, you will be the first point of contact for our clients and play a key role in creating a welcoming and efficient experience for both clients and their pets.

About You

The ideal candidate:

  • Has  prior customer service experience in a veterinary setting
  • Thrives in an  upbeat, fast-paced environment with frequent client interaction
  • Is comfortable  scheduling appointments, answering phones, and processing payments
  • Is a  self-motivated team player who enjoys collaborating with veterinary professionals
  • Possesses  excellent communication skills and can multitask effectively
  • Is  compassionate, patient, empathetic , and enjoys working with pets and their people
  • Has experience with  AviMark software (or is willing to learn)
  • Is available to work  evenings and weekends

Schedule & Compensation

  • Job Type: Part-time
  • Pay: $18–$20 per hour

Schedule may include:

  • Day shifts
  • Evening shifts
  • Weekends
  • Holidays
  • Monday–Friday availability

Required Experience

  • Veterinary experience: 1 year (required)
  • Front desk/customer service experience: 2 years (required)

Preferred Availability:

  • Day shifts
  • Evening shifts
  • Weekends

Work Location

  • On-site in River Forest, IL

To learn more about our hospital, visit:  riverforestvet.com

Hiring Manager: Dana Higgs

Vacancy posted 1 day ago
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