Senior Scrum Master

Position Overview We are seeking a skilled and collaborative Sr. Scrum Master to join our team and lead agile delivery for one or more cross-functional teams supporting our Commercial Services business line. In this role, you will be responsible for facilitating Scrum ceremonies, removing blockers, and fostering a culture of continuous improvement, ownership, and transparency. You’ll work closely with program management, product owners, engineers, and other stakeholders to ensure timely and high-quality delivery of business outcomes. Our ideal candidate is someone who exhibits a high degree of ownership and results orientation, an aptitude for driving change, and enjoys working in a highly collaborative geographically diverse agile environment. You will use your servant leadership capabilities and mindset to help empower, energize, and motivate the teams in our organization. This role is situated in a center of excellence structure within the Verra Mobility Program Management Office. Responsibilities Serve as Scrum Master for multiple agile teams, influencing successful delivery of large impact and/or cross-functional initiatives. CS enterprise release management and sprint delivery metrics Facilitate key ceremonies: sprint planning, daily stand-ups, backlog refinement, reviews, and retrospectives Help teams continuously improve by identifying and addressing process inefficiencies. Serving as the Lean-Agile champion and change agent to their aligned program or value stream. Protect the team from distractions and ensure a healthy, productive environment Collaboration with Product Owners on backlog management and priority alignment Track and report out on delivery metrics (velocity, burndown, etc.) to help teams optimize performance Remove roadblocks and serve as a point of escalation for delivery challenges Coordinate with other Scrum Masters and stakeholders to ensure alignment across teams Subject matter expert for agile/lean/scrum practices. Apply and implement effective scaling methodologies, processes, and tools Define, create, and manage agile performance metrics across the portfolio for the organization through dashboards, reports, etc. Keep abreast and share agile/scrum best practices. Educate, train, and share with organizations, documenting best practices and implementing standard work. Required Qualifications Certified Scrum Master with at least 8+ years of hands-on experience. Hands-on experience in Azure DevOps, including advanced dashboard and metric capabilities Proven experience in setting up and operating in scaled and distributed environments. Excellent communication skills with proven ability to interact with both clients and application end-users, internal and external stakeholders. Proven experience in operating in an environment that supports the combination of project management, product management, and DevOps. Proven experience in creating high-performing agile teams. Additional qualifications Experience succeeding in leading Agile transformations, knowledge in SAFe. Experience operating within or supporting a product operating model framework of delivery Industry relevant experience in transportation, tolling, violations, or payments Verra Mobility Values Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #J-18808-Ljbffr