Senior Director of Operations

Overview Priority Wire & Cable, a leading supplier of wire and cable in the U.S. and Canada, is seeking a Senior Director of Operations based in our Houston, TX office. The role reports to and works closely with the VP of Operations to oversee all warehouse functions across North American distribution centers, ensuring profitability, order fulfillment, and support for same‑day shipping initiatives. Responsibilities Collaborate with the VP of Operations and Ops leadership to implement operational improvements, strategic goals, and policies for 22 locations across North America. Promote continuous improvements to layouts, workflows, and utilization of warehouse space to drive efficient operations and staff growth as required. Manage policies and procedures across all facilities to ensure smooth operations and timely, accurate, and undamaged product delivery. Focus on safety culture, initiatives, and supporting training programs. Utilize a warehouse management system (WMS), enterprise resource planning (ERP), or other systems to track processes, analyze performance, track metrics, and produce reports. Establish and drive a culture of continuous improvement leveraging best practices to deliver year‑over‑year cost reductions and efficiency improvements. Manage and monitor operating budgets to ensure profitability and cost control. Develop metrics to measure the performance of all warehouse and logistics areas. Lead the constant focus on ensuring an accurate inventory at all times. Provide leadership, direction, and coaching to develop a high‑performance team, using the learning management system to train the workforce to the highest level of competence. Key Skills & Experience Proven experience in warehouse management, operations management, logistics, business process optimization, or a similar leadership role. Strong understanding of warehouse operation procedures, policies, and safety regulations. Working knowledge of MS Office, WMS, ERP, or other tracking systems. Excellent written, verbal, organizational, and problem‑solving skills. Leadership skills with the ability to drive results and adapt priorities in a fast‑paced environment. Ability to remain calm under stress and attention to detail. Job Requirements & Qualifications Bachelor’s degree in Business, Operations, a related field, or equivalent experience. 7+ years of professional experience in Warehouse Management, Operations, Logistics, or a related field. 7+ years of managerial/supervisory experience. Electrical or wire and cable industry experience preferred. Experience with ERP, CRM, and/or WMS; Infor M3 ERP experience/expertise highly preferred. Certifications (PMP, Six Sigma, or related) are preferred. Must provide proof of legal authorization to work in the U.S. Not eligible to sponsor or take over employment visas. Essential Functions The physical demands described here are representative of those that must be met to perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities. While performing the duties, the employee is occasionally required to stand, walk, sit, use or climb stairs, balance, stoop, kneel, crouch, or crawl; handle or feel objects, tools, or controls; reach with hands and arms; talk or hear; and lift and/or move up to 50 pounds. Legal & EEOC Statement Priority Wire & Cable is an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. Equal Opportunity Employer; Protected Veterans; Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr