Pro Customer Service/Sales

Join to apply for the Pro Customer Service/Sales role at The Home Depot . Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. They are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need. Key Responsibilities Assist at the Pro Desk, providing personalized service to professional customers. Load and manage materials for delivery, ensuring safety and order accuracy. Offer specialized paint and product knowledge to support customer projects. Build and maintain relationships with Pro customers, driving sales through product knowledge and loyalty programs. Meet monthly sales goals and other performance metrics. Collaborate with team members to maintain a clean, organized, and safe work environment. Resolve delivery issues and communicate Home Depot’s advantages over competitors. Monitor inventory and execute sales initiatives to support store goals. Uphold the highest standards of customer service and safety. Key Qualifications Preferred: Bilingual communication skills at certain locations. Experience in customer service or sales in a retail or professional environment. Strong product knowledge, especially in paint and related materials. Excellent interpersonal skills and ability to build professional relationships. Ability to meet sales goals and perform in a fast-paced environment. Commitment to maintaining a clean, organized, and safe working environment. Seniority Level Not Applicable Employment Type Full-time Job Function Other – Industries: Consumer Services Compensation Grand Blanc, MI $21.00-$21.00 #J-18808-Ljbffr The Home Depot