Customer Service Representative

Job Description

Job Description

Customer Service Representative

Global Face Group is looking for motivated and personable individuals to join our Los Angeles team as Customer Service Representatives.

This is a full-time, entry-level, in-person position focused on customer interaction and representing client campaigns throughout the Los Angeles area. Previous industry experience is not required, as training and ongoing support are provided.

What You'll Do

• Engage with customers face-to-face in a professional and approachable manner

• Represent client campaigns and communicate information clearly to customers

• Answer questions and help customers understand available products, services, or campaign information

• Assist interested customers through the appropriate sign-up or enrollment process

• Maintain a positive and professional customer experience

• Work alongside the wider team to achieve individual and campaign goals

• Participate in ongoing training and development

What We're Looking For

• Strong communication and interpersonal skills

• A professional and positive approach when working with customers

• Comfortable working in a face-to-face environment

• Reliable and able to work effectively as part of a team

• Willingness to learn and take on feedback

• No previous industry experience required

Compensation & Development

• Starting pay of $17 per hour

• Additional performance-based bonuses

• Training and ongoing coaching provided

• Opportunities for advancement based on performance and development

• Leadership development opportunities for individuals interested in progressing into additional responsibility

Position Details

• Full-time

• Entry-level

• In-person / on-site

• Los Angeles, California

About Global Face Group

Global Face Group works with client campaigns that rely on direct, face-to-face customer engagement. Our team focuses on creating professional customer experiences while providing team members with practical training, ongoing development, and opportunities to grow within the organization.

If you're confident speaking with people, enjoy working as part of a team, and are looking for an opportunity to develop your customer-facing skills, we'd like to hear from you.