ASSISTANT MANAGER

Restaurant Manager

Classification exempt or non expempt

Salary Grade to be determined based on experience

Reports General Manager

Job Description

Manage a restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization

Help to oversee operational and financial responsibility for an individual unit

Directly perform hands-on work on an ongoing basis to train employees, respond to customer service needs, or otherwise role model appropriate behaviors in the restaurant

Managers provide overall leadership; recognize and motivate members of the team; coach and train the team for operational excellence

Assistant Managers are expected to be able to work 50 hours per week including peak periods, weekends and holidays

Competencies

• Strategic Thinking
• Business Acumen
• Thoroughness
• Leadership
• Communication Proficiency
• Presentation Skills for an effective premeal

Supervisory Responsibility: Oversee and Lead: Shift Supervisor(s) Mentors, and Restaurant Team Member(s)

Core Responsibilities

• Manages daily operations of the restaurant in the absence of the GM
• Ensure Occupational Safety and Health Act, local health and safety codes, and company safety and security policy are met
• Control Profit & Loss (i.e., plan attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Recruit, interview, and hire team members; conduct performance appraisals, take discipline action, motivate and train
• Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
• Ensure food quality and 100% customer satisfaction
• Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team

Position Type/Expected Hours of Work

This position regularly requires long hours, weekend and holiday work. Travel No travel is expected for this position.

Job Qualifications

High School, College or University Degree Preferred

2-4 years supervisory experience in either a food service or retail environment, including Profit & Loss responsibility

Basic business math and accounting skills

Strong interpersonal and conflict resolution skills

Good oral/written communication skills

Strong analytical/decision-making skills

Basic personal computer literacy

Additional Eligibility Qualifications None

Work Authorization/Security Clearance AAP/EEO Statement

It is the policy of Great American Dining to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Common Man will provide reasonable accommodations for qualified individuals with disabilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.