Bilingual Receptionist

Administrative AssistantAs an Administrative Assistant, you will be part of a stable, established, and yet still growing organization which will present you with a range of different challenges. Since we prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.Two (2) weeks of VacationFifty-six (56) Hours of sick timeFifteen (15) paid HolidaysMedical, Dental, and Vision coverageTerm and Whole life insurance (includes spouse and dependent)Accidental death and dismemberment insuranceShort- and long-term disabilityFlexible spending account401(k) retirement programStock purchase programTuition reimbursement - $3500 per yearEmployee Assistance Program (EAP)Legal program – Legal Club of AmericaDirect depositTheme Park and attraction discountsThe compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.Equal Opportunity EmployerSince inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.Minimum Requirements:High School Diploma or GED.At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts preferred.United States citizenship required.Must live in the United States three (3) of the last five (5) years (military and study abroad accepted).Bilingual English/Spanish required.Good computer skills.Effective communication skills with internal and external contacts.Good interpersonal skills. Ability to deal tactfully with the public.Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.Ability to deal with multi-cultural contacts with sensitivity.Good organizational skills.Attention to detail.Working knowledge of Microsoft Word, Excel and Outlook.Ability to work with computers and the necessary software typically used by the department.Primary Duties and Responsibilities:Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.Ensures that program participants are properly checked in for office visits.Answers the phones and directs calls appropriately.Maintains program participant case records on the computer system by performing data entry.Maintains files and other related documentation.Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.Coordinates transportation services for program participants.Performs other duties as assigned.