Assistant Program Director

Job Description

Job Description

Join Our Team as an Assistant Program Director!

Location: Charlotte, NC | Employment Type: Contractor | Department: Administrative

Are you a passionate leader with a strong background in mental health services and program management? Carolina Therapeutic Services First (CTSF) is looking for an Assistant Program Director to help drive the success of our programs and enhance the quality of care we provide to our clients. If you're ready to make a meaningful impact in the mental health field, we’d love to hear from you!

What You’ll Do:

Program Management & Operations

• Support the Program Director in managing daily operations and supervising staff.
• Ensure compliance with state, federal, and accreditation standards.
• Monitor program performance, track key metrics, and implement quality improvements.
• Assist in developing and expanding services to meet community needs.

Staff Supervision & Development

• Lead, supervise, and train clinical and support staff.
• Facilitate recruitment, onboarding, and performance evaluations.
• Organize staff meetings, case consultations, and training opportunities.

Client & Community Engagement

• Oversee case management, treatment planning, and service delivery.
• Ensure care is person-centered, trauma-informed, and culturally competent.
• Build and maintain relationships with community partners and stakeholders.

Administrative & Compliance Duties

• Maintain accurate documentation and reports for audits and funding agencies.
• Assist with budget management, grants, and financial oversight.
• Identify opportunities for process improvement and efficiency.

What We’re Looking For:

• Education: Master’s degree in Social Work, Psychology, Counseling, Mental Health Administration, or a related field (preferred).
• Experience: 3-5 years in the mental health field, with at least 2 years in a leadership or supervisory role.
• Expertise: Strong knowledge of mental health diagnoses, evidence-based practices, and state/federal regulations for behavioral health services.
• Skills: Exceptional leadership, problem-solving, and organizational abilities. Proficiency in EHR systems and Microsoft Office Suite.
• Licensure: Licensed professionals (LCSW, LCMHC, LPC, LMFT, etc.) are highly preferred.
• Character: A team player with excellent communication and interpersonal skills who thrives in a fast-paced, client-centered environment.

Why Join CTSF?

• Competitive salary
• Comprehensive benefits package
• Professional development and training opportunities
• Supportive and collaborative team environment
• Opportunities for career growth and advancement

Ready to Make a Difference?
If you’re a motivated leader passionate about delivering exceptional mental health services, we encourage you to apply today and join our dedicated team!