Health Transporter

Health Transporter

As a heath division of the Confederated Tribes of the Goshute Reservation, we, at Sacred Circle Healthcare, preserve the Goshute heritage of protecting and caring for family and extend the tradition to all marginalized and underserved populations in our area. We refuse to let access, ethnicity, or socioeconomic status restrict someone from receiving complete healthcare.


Interested in joining our team? We are looking for people who are genuine, kind, ambitious, positive, and helpful - exceptional people building on a celebrated heritage who are passionate about delivering uncompromising care - people who make a difference every day no matter what their role or position. If you are looking for a job where the work you do impacts lives for the better every day, you are in the right place!

Sacred Circle Healthcare is seeking a full-time Health Transporter for our Wendover, Utah location.

Job Summary

Overview:

This position is responsible for coordinating and providing medical transportation services. This includes but is not limited to transporting patients to and from multiple SCHC clinics, reviewing transportation applications, transportation requests, scheduling for Sacred Circle Healthcare and other 3rd party transportation vendors like Uber Health. These services will only be provided for non-emergency medical transportation within a 15-mile radius. This position not only requires future transportation coordination but real-time vehicle/driving tracking and scheduling. Vehicle fleet maintenance coordination will be a large role.

Reports to :

Security and Transportation Services Manager

Department :

Transportation and Security

Business Unit :

Sacred Circle Operations

Patient Care :

No

Worker Status :

Full-Time, Hourly

Hours Per Week:

40

Location:

Wendover Clinic

Supervisor Responsibilities:

None

Work Schedule:

To Be Determined with the availability of 7:45 am -8:30 pm Monday through Friday. Evening and weekend work may be required as needed.

The successful candidate:

• Coordinates transportation schedule and ensures patients are transported safely to and from the clinic.
• Coordinates SCHC vehicle maintenance schedules and ensures vehicles are In safe working condition.
• Coordinates SCHC vehicle safety checks, vehicle refueling and logs, mileage logs.
• Assists with same day pick up requests, Care coordination involving transportation, and adjusting schedules throughout the day.
• Dispatches drivers based off distance and real time tracking software.
• Coordinates and monitors 3rd party transportation.
• Audits and updates transportation status for patients.
• Audits patient documents for transportation waivers and communicates with drivers and support staff when they are due for renewal.
• Processes transportation applications and requests per policy.
• Communicates transportation status updates to patients and staff, including but not limited to, approvals, denials, suspensions, scheduling, changes, confirmations, In route and at location communication.
• Tracks and communicates transportation no shows to provider teams and the patient.
• Logs and communicates all vehicle fuel receipts and vehicle maintenance invoices
• Assists with transportation text and phone calls.
• Assists with SCHC vehicle usage requests and logs all vehicle activity.
• Coordinates transportation schedule and ensures patients are transported safely to and from the clinic or other facilities.
• Assists the patient safely in and out of the transport vehicle if needed.
• Maintains strict patient confidentiality by following company policy.
• Treats patients with courtesy and respect.
• Drives all types of vehicles in different weather conditions.
• Operates and handles wheelchair van, wheelchair tie down system and assist with wheelchair clients loading and unloading.
• Reads, understands, and adheres to all Sacred Circle Health Care Policies and Procedures.
• Practices and adheres to the Code of Conduct and Mission and Values Statements.
• Other Duties as Assigned

Minimum Requirements

EDUCATION:

High School Diploma or GED equivalent.

EXPERIENCE:

One (1) year of experience in customer service or reception, preferably in a medical office setting.

CERTIFICATION/

LICENSE:

Valid Driver's License

Other:

• Must be over the age of 25.
• Subject to random alcohol and drug testing
• CPR/First Aid Certified or obtain within 30 days.
• Must have a valid Driver License.
• Provide current driving record from the DMV.

Preferred Requirements:

EXPERIENCE:

One (1) year of experience with security and scheduling or dispatch.

Other:

Experience working with the Native American community.

Experience working in a healthcare setting.

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Knowledge, Skills, and Abilities

• Knowledge of basic office equipment including fax machine, copier, computer, telephones, etc.
• Skill in developing and maintaining effective working relationships with patients, medical staff, and the public.
• Ability to handle multiple priorities at once with minimal supervision.
• Ability to comprehend and follow written and verbal instructions.
• Ability to organize and communicate clearly.
• Ability to react calmly and effectively in emergency situations.
• Ability to interpret, adapt, and apply guidelines and procedures.
• Ability to maintain confidentiality of patient and employee information.

Additional Information - Join us as we are Redefining Compassionate Healthcare, together!

As group of 6 healthcare clinics, diversity drives our identity. We are proud of our Native American heritage. Whether you are seeking your first job, transitioning back into the workforce, looking to start your career, or grow an existing one, Sacred Circle Healthcare walks with you. We need you for what you can do. We strive for a mix of benefits to help you combine great work with a great life.

• Competitive pay
• Healthcare coverage for you and your family
• Generous PTO, paid holidays and floating holidays to celebrate what is important to you (prorated for part-time employees)
• Retirement matching to invest in your future
• Colleagues that are unparalleled
• A culture that is second to none

Sacred Circle Healthcare/Confederated Tribes of the Goshute Reservation gives preference to qualified American Indian/Alaskan Native Applicants