Front Desk Associate

Job Description

Job Description

Benefits:

• Employee discounts
• Paid time off
• Training & development

Benefits/Perks

• Career Advancement Opportunities
• Competitive Compensation
• friendly team work environment.

Job Summary
Are you a people person with a passion for Dentistry and or customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our small but busy office.  As the Front Desk Associate, you will be the first point of contact for our customers. You will greet patients and check them as well as update their information or take their chart profile picture;  schedule appointments, process payments, and generally ensure that our office  is a welcoming place, occassionally refreshing / restocking the Barista station, in the reception area. 

Responsibilities 

• Greet patients as they arrive
• Check-in patients for their appointments
• Collect and confirm patients  information; update health history and address and phone number
• Answer phones
• Schedule, confirm, and cancel appointments
• Process payments 
• Other administrative duties, as assigned

Qualifications

• Excellent customer service skills
• Effective communication with clients and coworkers
• Comfortable working with a variety of people 
• Proficient in dental management software  scheduling software, and other technology preferably Dentrix Ascend