IT Service Technician

Job Overview LabCorp is seeking an IT Service Technician to join our team in Nashville, TN. The position offers a hybrid work schedule with flexibility. Responsibilities Client‑facing IT field technician performing new installations, break/swap service, and basic troubleshooting. Install and troubleshoot HP Windows11 Enterprise computers, HP monitors, HP laser printers, Symbol barcode scanners, Dymo and Monarch label printers, and other peripherals. Install and troubleshoot preconfigured Cisco networking devices (Meraki VPN, WAPs, patch panels) without cabling. Maintain local IT hardware inventory and process RMAs. Connect, install, and troubleshoot internet sources (ATT Nighthawks, Verizon Dragons, Cisco MG41/51, broadband modems). Install proprietary software, schedule onsite installations with clients, and deliver training (onsite and via Webex). Support clients including DR offices, hospital labs, LabCorp patient service centers, and internal employees. Utilize tools such as Active Directory, ServiceNow, Microsoft Office Suite, Webex, Teams, Helpdesk ticketing software, and PeopleSoft. Manage overnight travel up to 10% of the time. Perform physical tasks, including lifting and carrying up to 65lb and working at height with approved equipment. Minimum Qualifications High school diploma and at least one year of IT work experience. Preferred Qualifications Associate’s degree in Information Technology. Job Standards Client‑facing/field technician position. Valid driver’s license required. Access to elevated work areas and use of ladders, lifts, platforms, or other approved equipment. Physical ability to lift and carry up to 65lb. Benefits Comprehensive benefits for employees scheduled 20+ hours per week, including medical, dental, vision, life, STD/LTD, 401(k), paid time off (PTO) or flexible time off (FTO), tuition reimbursement, and an employee stock purchase plan. 401(k) plan available for employees scheduled less than 20 hours, casual, intern, and temporary positions. Employees on a 7‑on/7‑off schedule receive all benefits except PTO or FTO. Equal Employment Opportunity Labcorp is a proud Equal Opportunity Employer. We do not tolerate harassment or discrimination of any kind. Employment decisions are based on business needs and individual qualifications and merit. Qualified applicants will receive consideration without regard to protected characteristics. We also consider qualified applicants with arrest or conviction records in accordance with applicable law. Labcorp encourages applicants with disabilities to request accommodations. For more information, see our Privacy Statement. #J-18808-Ljbffr