CDL-B Driver

Hingham Lumber Driver

Hingham Lumber drivers play a crucial step in the sales process as they are the last touch that we have with the customer. They work with the sales team, delivery-dispatch and warehouse manager to ensure future profitability and continual growth. They manage long standing relationships with current customers and seek to develop new opportunity development with new prospects by gaining their respect and trust.

Responsibilities

• Perform daily safety inspections and fluid level check for any truck used
• Report to Dispatch/Delivery supervisor to receive daily delivery manifest for orders to be loaded for delivery
• Accurately load and re-check materials loaded on truck to ensure all material you are delivering is on vehicle and ready for shipment
• Review sales orders for any special instructions that customer and/or sales staff have requested and ensure those details are met
• Properly secure all material on vehicle for safe transport
• Deliver orders to customer jobsites, place material with truck mounted forklift, boom truck or manually into requested or safe location, away from inclement weather or potential theft
• Process order with photos that provide clear proof of delivery of material thru Bistrack Delivery App.
• When instructed by Dispatch/Delivery supervisor pick-up and document material at jobsites for credit return. Returns must be approved by supervisor if no paperwork was sent with original manifest. Call office for instruction
• Build orders for delivery when needed
• Continually seek to learn about new products
• Maintain a positive team player attitude. Act as a mentor to others in the department and organization, by sharing sales knowledge, best practices, to advance not only individual/departmental goals but in the spirit of teamwork.
• If information is not at hand, do everything within your power to assure customer you will find the correct information and in a reasonable amount of time. Call back by end of day even if you have nothing to offer yet and offer new eta.
• Always make the customer feel comfortable and welcome.
• Handle customer complaints and call on your department head to work out best solutions together.
• Familiar with the yard and store inventory, and familiar with receiving processes.
• Familiar with items on sale, and promotional events
• Display a professional attitude, and demeanor, including courteous interactions with team members and other company leaders.
• Assist in other areas of warehouse when needed
• Keep each vehicle used clean inside and out
• Other duties as instructed by management

Qualifications & Competencies

• Excellent communication and customer service skills
• Strong listening and interpersonal skills
• Ability to lift 100 pounds
• Strong work ethic
• DOT medical cards as required
• Minimum high school education and/or GED equivalent
• Minimum 2 years' experience in similar position preferred, not required