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Jira Subject Matter Expert (SME)

Openkyber

Title: Jira Subject Matter Expert (SME) / Administrator



Location: Hybrid New York, NY (Locals Only)



Employment Type: 12 Months contract



Required Qualifications
  • Proven, hands-on experience as a Jira Administrator or Jira SME (several years minimum)
  • Deep expertise in Jira configuration: workflows, schemes, custom fields, automation, and permissions
  • Strong understanding of Agile/Scrum/Kanban methodologies and how they map to Jira
  • Experience mapping and optimizing business processes within Jira
  • Familiarity with Jira integrations (e.g., Confluence, Slack, other internal systems/APIs)
  • Excellent problem-solving skills and ability to work independently
  • Strong communication skills, with the ability to work directly with stakeholders across departments
Preferred Qualifications
  • Jira/Atlassian certification(s)
  • Experience with Jira Service Management (JSM)
  • Experience with scripting/automation tools (e.g., ScriptRunner)
  • Prior experience supporting enterprise-scale Jira instances
Work Arrangement This is a hybrid position based in New York City, requiring regular in-office presence combined with remote flexibility.

For applications and inquiries, contact:View email address on us.fitly.work

Vacancy posted 2 days ago
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