Senior Business Analyst

Job Description

Insight Global is seeking a Senior Business Analyst for a leading insurance client. This individual will play a critical role within the claims product team, helping to mentor a growing group of Business Analysts while establishing standardized processes and documentation. The ideal candidate will bring a balance of hands-on BA expertise and leadership ability, working closely with stakeholders and executives to define requirements and improve workflows. This role involves evaluating current practices, implementing structured methodologies, and building out a BA playbook to support long-term team success. Strong communication skills and a passion for coaching and development are essential for success in this position

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• 3–4+ years of Business Analyst/Product Owner experience

• Ability to interact with executives and key stakeholders

• Experience mentoring, coaching, and training junior BAs

• Strong experience gathering and documenting requirements

• Experience creating and standardizing user stories and documentation

• Experience working with requirement repositories/tools (Jama or similar preferred)

Strong communication and organizational skills • Experience with Jira

• Experience with Power BI, Tableau, or SQL

• Insurance industry experience (especially claims)

• Familiarity with legacy tools like Quality Center

Experience building BA playbooks or standardizing processes