AI Engineer
Insight Global
Principal Software Engineer
Required Skills & Experience
• 8+ years of software engineering experience, with hands-on experience building production systems; exposure to LLMs (APIs, agents, RAG, or similar) is a strong plus, not a hard requirement.
• A track record of navigating increasingly complex, ambiguous problems and shipping in fast-moving environments. Startup experience or a strong "startup mindset" within a larger organization is a big plus.
• Comfort operating across legacy and modern systems simultaneously, and the judgment to know where to invest effort for the fastest path to value.
• Strong cross-functional communication and influence skills, including the ability to advise and persuade audiences unfamiliar with the subject matter. This role leads through relationships and technical credibility, not org-chart authority.
• Genuine curiosity about applying new technology, including AI, to the restaurant & hospitality industry. Prior domain experience in restaurant, hospitality, or retail operations is a plus but not required.
• Deep working knowledge of at least one major hyperscaler (GCP, Azure, AWS, or similar).
Job Description
Our team is driving new and differentiated experiences in the restaurant & hospitality business, starting with our international markets, and we're moving fast. We're looking for a Principal Software Engineer to join as a hands-on builder, someone who thrives on ambiguity, moves with a startup mindset, and can navigate increasingly complex technical problems to turn emerging technology, including AI, into real business impact fast.
What You'll Do
• Design, build, and embed new technology directly into product experiences for our restaurant & hospitality business, including AI-powered features where they're the right tool for the job.
• Take work from early prototype through validation to real production use, navigating increasing complexity and ambiguity as problems get less defined.
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