Senior Product Manager- Integrations

Overview Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek. Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance. We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location. If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”! To learn more about us, visit and follow us on our social channels for the latest information – LinkedIn and Twitter. Position TITLE : Senior Product Manager, Integrations What you’ll do What you’ll do: The Senior Product Manager, Integrations owns the product strategy, roadmap, and execution for Duck Creek’s integration portfolio. You’ll drive a unified integration strategy across the Duck Creek suite, encompassing iPaaS strategy, Anywhere Managed Integrations (AMI/AEI), API strategy, Connectors, and agentic extensibility solutions. The current integration landscape has grown organically across 10+ engines over many years. The integration strategy intersects with Duck Creek’s broader platform services, including Identity and Access Management (IAM), Eventing and CQRS frameworks, shared services, and agentic platform frameworks, and you’ll be responsible for ensuring integration capabilities are designed in the context of those platform foundations. This role reports to the Director of Cloud Platform Product Management and partners closely with Engineering, Architecture, Product, Customer Success, and cross-functional stakeholders. The iPaaS strategy is the central focus, with API, AMI/AEI, and Connector strategies building on and feeding into that foundation. You’ll drive this portfolio forward as part of a collaborative product and engineering organization that sits at the center of Duck Creek’s platform evolution. Define and own the product strategy and roadmap for Duck Creek’s iPaaS and integration portfolio, consolidating the current integration landscape into a unified, governed layer that serves carrier customers across the suite. Own the product vision for how insurance carrier customers build, manage, and monitor integrations with third-party systems through low-code, self-service experiences within Duck Creek’s products. Partner with Engineering and Architecture to evaluate and recommend integration platform technologies, ensuring alignment with Azure-native infrastructure, multi-tenant architecture, and security requirements. Define the API strategy, including API lifecycle management, versioning, developer experience, partner ecosystem enablement, and governance. Drive the Connector and AMI/AEI strategy, determining which pre-built integrations to maintain, retire, or migrate as the iPaaS strategy evolves. Provide product leadership for agentic extensibility capabilities that allow carriers and partners to extend Duck Creek’s platform through AI-driven integration and automation workflows. Collaborate with Customer Success, Professional Services, and Sales to understand carrier integration pain points, capture requirements, and support value articulation for integration capabilities. Translate complex integration and platform architecture decisions into clear, prioritized product capabilities and outcomes that engineering teams can execute against. Establish and maintain governance frameworks for integration quality, security, monitoring, and lifecycle management across the suite. Define how the integration portfolio intersects with Duck Creek’s shared platform services, ensuring integration capabilities are designed to consume and extend those foundations rather than duplicate them. Partner with Product Owners on the platform services team to align integration and platform services strategies, and support their growth into broader strategic decision-making. Evaluate and recommend platform patterns and frameworks that improve developer experience, reduce duplication across product lines, and accelerate delivery of differentiating features. What you’ve done Bachelor’s or Master’s Degree and/or equivalent experience relevant to functional area 6+ years of experience in product management within SaaS, PaaS, or enterprise software environments. Demonstrated experience owning integration, platform, or infrastructure product domains (iPaaS, API management, integration platforms, middleware, or similar). Track record of driving platform or integration strategy across multiple product lines or business units. Experience evaluating, selecting, and driving adoption of third-party platform technologies (integration platforms or similar). Working knowledge of API design and lifecycle management (REST, event-driven, webhooks). Familiarity with cloud-native architectures, multi-tenant SaaS platforms, and Azure or equivalent cloud infrastructure. Knowledge, Skills, Abilities & Behaviors Experience with embedded iPaaS or OEM integration platform strategies. Knowledge of P&C insurance business processes, carrier operations, or InsurTech product environments. Experience with Identity and Access Management (IAM), event-driven architectures (CQRS, event sourcing), or shared services platform design. Exposure to agentic AI frameworks, AI-driven automation, or extensibility platform design. Experience working with or migrating from legacy integration engines to modern iPaaS or API-first architectures. Practical experience using AI and LLM tools to accelerate product management workflows. Working familiarity with agentic AI frameworks and patterns: LangChain, Semantic Kernel, Azure AI Agent Service, Copilot Studio, CrewAI, and related concepts. Ability to evaluate AI-native features in integration and platform tooling and translate into product strategy. Familiarity with insurance data standards, bureau integrations, or financial services integration patterns. Ability to decompose complex integration and platform architecture problems into structured, prioritized product capabilities. Skill in evaluating platform technologies and making build-vs-buy-vs-partner recommendations with clear trade-off analysis. Working knowledge of event-driven architecture patterns and how they apply to integration and platform services. Understanding of API governance, versioning strategies, and developer experience considerations. Ability to synthesize input from engineering, architecture, customer success, and carrier stakeholders into coherent product decisions. Strong written and verbal communication skills across technical and business audiences. Ability to drive initiatives forward within defined strategic direction and governance models while collaborating across teams. Sound judgment in surfacing risks, trade-offs, and dependencies with actionable recommendations. Ability to manage ambiguity and shifting priorities in complex, multi-stakeholder environments. Consistent accountability for commitments, timelines, and outcomes. Comfort working across organizational boundaries, influencing without direct authority, and building alignment across engineering, product, and customer-facing teams. Additional information Travel: up to 10% Location: Remote US Work Authorization: Legally authorized to work in the country of job location. The Company does not sponsor visa petitions for this position. Salary and benefits: Actual compensation is determined based on skills, experience, and location. The salary range is provided for reference by location. 171,900 – 245,500: Boston, NYC–Newark, LA, SF Bay Area, Seattle, or DC metro areas 163,700 – 233,900: Chicago, Dallas–Fort Worth, Houston, Minneapolis, Philadelphia, or CO/CT/MD/RI/VT

155,600 – 222,300: GA, MI, NC, NH, OR, WI

137,800 – 215,400: All other U.S. locations This position is eligible for annual bonus compensation, subject to plan terms and individual eligibility. Final compensation will be determined based on the factors outlined above and in accordance with applicable law. AI and accessibility Duck Creek Technologies believes in the safe, ethical, and responsible use of artificial intelligence. We may use AI-assisted tools to support parts of the recruitment process. AI tools are used to assist—not replace—human judgment, and outputs are reviewed by a Duck Creek team member. Candidates should be comfortable working in environments where AI is used responsibly to enhance business processes. Benefits Duck Creek Technologies offers a comprehensive benefits package, including: Flexible work environment Medical, dental, vision, life, and disability insurance 401(k) retirement plan with match (6% employer match up to $12,000 annually) Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Paid holidays, vacation, and volunteer time Employee Assistance Program (EAP) Benefits eligibility varies by role and location. Equal opportunity Duck Creek is committed to equal opportunity and inclusion. We strive to be an example of diversity and equity in all aspects of employment. For more details, please visit the life at Duck Creek page and accessibility contact in the original posting. #J-18808-Ljbffr Duck Creek Technologies