Director-Cardiovascular Services (Memphis Metropolitan Area)

The Director-Cardiovascular Services, plans, implements, directs and controls cardiovascular services activities and operations such as Cath Lab, Electrophysiology, Structural Heart and other selected departments for the assigned facility(s), in accordance with professional and MLH standards of practice. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South

Responsibilities

• Plans, organizes, implements, and controls cardiovascular services activities and operations at assigned facility(s); monitors operations to ensure standards and objectives are being met; develops and implements limited or short-term plans to keep operations moving smoothly.
• Formulates long-range business plans for cardiovascular service operations; sets goals and develops strategies for meeting those goals; anticipates possible problems and prepares contingent strategies.
• Directs the activities of Associates and students; monitors Associates performance and clarifies work expectations, and assists with goal setting; promotes cooperation among individuals and groups.
• Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment.
• Develops and administers capital and expense budgets for operational areas, authorizes expenditures, and monitors budget and other financial indicators. Assists in the development and implementation of plans to control costs and improve department operations.
• Develops and maintains performance standards to include quality assessment/improvement programs. Develops and recommends procedures to standardize operations, improve operational efficiency, and provide quality services.
• Investigates trends and developments in cardiovascular practice; introduces new procedures.
• Establishes policies/practices for the department in accordance with current regulatory and professional practice guidelines. Interprets, executes, and recommends policy modifications.
• Provides leadership for educational programs for students and staff in collaboration with the administrative team.
• Advances the profession through participation in professional organizations, and completes the required continuous training and education to include department specific requirements.
• Ensures good working relationships between departments; serves as a resource and liaison for advanced problem solving related to cardiovascular services. Responsible for monitoring of patient and employee satisfaction. Conducts root cause analyses to determine and correct underlying issues.
• Oversees supply management of each department. Introduces new products through the system process and submits or maintains contracts in the contract management system.

Qualifications

• Bachelor's Degree in healthcare
• 5+ years of Lead or supervisory experience in cathlab or cardio environment

Required Skills

• Thorough knowledge of clinical practice, procedures, and regulatory standards gained through work related experience.
• Ability to understand and prepare complex written materials.
• Ability to effectively communicate with all levels of Associates, management, physicians, and patients and their families.
• Ability to lead and motivate individuals and groups of people toward the accomplishment of work and organizational goals.
• Skill in negotiating with and between individuals and groups of people, including Associates, management and physicians.
• Ability to plan and schedule tasks and projects and to maintain control of own and others’ work flow.
• Skill in developing and implementing long-range plans and programs.
• Ability to work without close supervision or professional guidance and to exercise independent judgment.

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.