CNC Machine Tool Field Service Specialist

Job Description

Job Description

What your day looks like

You start the morning reviewing a customer’s CNC installation plan, walking the floor to confirm utilities, clearances, and rigging paths. By midday, you’re aligning a new machine tool to manufacturer specifications, validating motion and safety circuits, and demonstrating operation to the on-site team. In the afternoon, you diagnose a spindle vibration, consult engineering on an unusual control fault, and close the day by updating the project manager and customer on status, next steps, and parts needs.

Impact you’ll make

• Install and commission CNC machine tools precisely to OEM specs, then verify performance through live operation.
• Read and apply blueprints, schematics, wiring diagrams, and manuals to plan and execute installations and repairs.
• Diagnose electrical, mechanical, hydraulic, and pneumatic issues; tune and troubleshoot systems for stable, in-tolerance operation.
• Interpret maintenance documentation and use standard meters, test equipment, and hand tools to repair and validate systems.
• Partner with engineering to resolve atypical faults or system behaviors.
• Inspect assemblies and all moving parts to ensure proper installation and operation within expected tolerances.
• Coordinate daily with internal/external project managers, supervisors, and customers to communicate progress and timelines.
• Scope required tools, test gear, and parts for each assignment; assemble, align, and install equipment as needed.
• Perform routine service and help customers establish proactive preventive maintenance schedules.
• Use precision measurement tools (calipers, micrometers, height gauges, etc.) to confirm setups and component fit.
• Immediately report any accidents, near-misses, or errors; perform other related duties as assigned.

What you bring

• High school diploma or equivalent (GED/HSEC) and proven experience as a CNC machine technician.
• Comfort with shop math, including fractions, ratios, percentages, and proportional reasoning.
• Computer proficiency with email, record keeping, databases, word processing, spreadsheets, and graphics; strong Microsoft Office skills.
• Valid driver’s license; ability to travel 15–20% with periodic overnight trips, including stretches of 1–2 weeks when needed.
• Hands-on experience with FANUC CNC controls is required.

Core competencies

• Reliable attendance and follow-through.
• Dependable, self-directed execution and ownership.
• Strong safety mindset: maintain a tidy, hazard-free area; use guards and safety devices; follow SOPs, safety rules, and good manufacturing practices.

Working conditions and physical requirements

• Approximately 20% of time stationary while operating machines; constant operation of powered equipment and frequent movement across the shop to gather tools, parts, and materials.
• Regularly position yourself to access components above and beneath machines; extensive fine and gross motor work.
• Communicate clearly with team members; visually detect mechanical issues and part defects at short range to determine corrective actions.
• Routinely lift, push, pull, and move up to 50 lbs; carry and load various parts and tools.
• Occasional exposure to humidity, moving machinery, airborne particles, and caustic/toxic substances; moderate noise with periods of loud equipment.
• PPE required around machinery and electrical systems; during warmer months, PPE may increase heat exposure.

Technical strengths

• Preventive maintenance plan creation
• Mechanical troubleshooting
• Work across 120/208/240/480V electrical systems
• Electrical installations, troubleshooting, and repair
• Relay testing procedures
• Pneumatic systems troubleshooting
• Accurate tape‑measure use
• Customer service mindset in the field
• General maintenance and repair
• Industrial electrical experience
• Rigging and load handling
• Field service readiness
• Industrial electrical systems knowledge
• Workplace safety and EHS practices
• Hydraulic systems and components
• Equipment diagnostics and troubleshooting
• Mechanical systems and component repair
• Lockout/Tagout (LOTO)
• Electrical panel installation
• Spindle maintenance and repair
• Reading electrical schematics
• Low‑voltage cabling installation
• Equipment installation and wiring
• Access control systems
• Equipment repair and maintenance
• Equipment installation
• Experience in aerospace manufacturing environments

Accessibility

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.