Mental Health Case Manager | Make a Daily Impact

About the Role

The H.U.F. Center is seeking a compassionate and reliable Case Manager to support adults with mental health and co-occurring disorders in a psychosocial day support setting.
As a Case Manager with Hope, Unity, and Freedom (H.U.F.) Center, you play a vital role in supporting adults with primary mental health diagnoses, co-occurring disorders, and/or substance use challenges. This position focuses on providing psychosocial day support services that promote independence, stability, and overall well-being.
This is a hands-on, highly interactive role where you'll work closely with members throughout the day-providing direct support, facilitating interventions, and ensuring all services are clearly and accurately documented. The role requires consistency, strong interpersonal skills, and the ability to work with a diverse and sometimes high-acuity population.

Key Responsibilities

• Provide direct support and case management services to assigned members
• Observe, engage, and interact with members daily
• Complete timely documentation within 24 hours (daily notes, monthly/quarterly reports, ISPs)
• Facilitate group and individual psychosocial interventions as needed
• Assist with daily program operations (meals, breaks, general support)
• Collaborate with team members, caregivers, and external providers
• Support members with ADLs/IADLs as appropriate
• Maintain a safe, structured, and supportive environment

What to Expect

• A fast-paced, team-oriented environment
• Daily, consistent interaction with members
• Working with individuals with mental health and co-occurring disorders
• Occasional challenging behaviors requiring professionalism and strong boundaries
• Some Saturday shifts required

Qualifications

• Must have Virginia QMHP
• Bachelor's degree in Human Services, Social Work, Psychology, or related field preferred
• Experience in mental health, behavioral health, or substance use preferred
• Strong communication and organizational skills
• Ability to complete documentation accurately and on time
• Valid driver's license preferred

Benefits & Perks

• Health, Vision, and Dental Insurance
• Life Insurance
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Pet Insurance
• Training Reimbursement & Professional Development
• And more!

Requirements

Role Qualifications:

• Graduated with a bachelor's degree from an accredited college or university with a focus on Social Work, or a related field, and one year of previous documented experience with the mentally impaired or intellectually disabled population.
• Must currently hold a Qualified Mental Health Professional - Adult (QMHP-A) or Child (QMHP-C) certification. If applicable, can hold a Qualified Mental Health Professional - Trainee (QMHP-E) certification.
• Must be able to complete and pass: a CPR/First Aid certification; Handle with Care physical and/or verbal intervention training; annual tuberculosis (TB) screening test; and clear criminal background and central registry check.
• Must have a valid Virginia Driver's License.
• Strong and assertive personality
• Excellent verbal and written communication; required to complete documentation