Assistant Branch Manager - Sterling Heights

Assistant Branch Manager

The Assistant Branch Manager provides support and assists the Branch Manager in the overall day-to-day management of a retail branch. Assumes responsibility for all Branch Manager duties in their absence. Coaches and develops branch employees. Performs transactions including taking loan applications and closing loans (consumer and home equity).

ESSENTIAL DUTIES:

• Supervision Responsibilities Supports Branch Manager with defined supervision responsibilities to ensure positive performance of all branch functions.
• Operations/Audits Maintains superior knowledge of all operational processes and procedures. Maintains a high level of understanding of the branch audit function and assists with assuring branch is in compliance with audit standards at all times. Assists with the preparation of responses to any adverse audit findings and works with Branch Manager to implement any corrective measures.
• Effectively establishes relationships with members, identifying their needs and then offering appropriate solutions in a compelling way that exhibits value, understands the features and benefits, as well as risks, and purchases the solution. Works with and coaches branch employees to identify member investment needs or potential opportunities for investment services and refer them to the Financial Consultant. Prospects within the branch by establishing relationships with the members identify members' investment needs and offers them products or services, or refers to the financial consultants. Assists the Financial Services Consultant by scheduling appointments, subsequent follow-up for member referrals, and processing service request forms.

MINIMUM REQUIREMENTS:

• Education and Experience: Associate Degree. Emphasis of study in business administration preferred; and Minimum of two years of work-related experience, Obtain and maintain NMLS registration within 6 months of hire date. Consumer and/or mortgage lending experience preferred.
• Exceptional verbal, written and interpersonal communication skills. Strong leadership skills
• Background checks are required. Pre-employment assessments are required and candidates are contacted through e-mail if advanced to this step.

Behaviors:

Required: Enthusiastic: Shows intense and eager enjoyment and interest. Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well. Leader: Inspires teammates to follow them.

Preferred: Associates or better in Business or related field.

Experience:

Required: 2 years: Financial industry experience 2 years: Leadership/management.

Preferred: 2 years: Lending (consumer or mortgage).