Customer Service Specialist

Location: Newburgh NY Hours - Monday - Friday 10 am - 6:30 pm (40hrs weekly) Rate of pay: $22.00 per hour OVERVIEW OF PRIMARY RESPONSIBILITES: In this role you will: Be customer focused, able to multi-task in a high volume community counseling center Registering new clients for services, verifying insurance information, collecting co-pays, and scheduling appointments Answering phones, directing calls and taking messages Scanning to electronic healthcare record, copying, filing, and archiving charts Submitting emails Perform other duties as assigned QUALIFICATIONS: The ideal candidate will: Have a minimum 1 year in a clerical support role Have computer skills (Microsoft Word, Excel, Outlook) and experience working with electronic health records. Possess excellent communication, customer service, and organizational skills Bilingual English and Spanish speaking a plus PRIMARY FUNCTIONS: Answering Calls Emailing Faxing Co-Pay collection Mail Processing Appointment Scheduling Registration of new clients ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT: Assignments may be determined at a future date QUALIFICATIONS AND ATTRIBUTES: The ideal candidate will: Have a minimum 1 year in a clerical support role Have computer skills and experience working with electronic health records Possess excellent communication, customer service, and organizational skills Bilingual English and Spanish speaking a plus EDUCATION AND EXPERIENCE: High School Diploma or GED PHYSICAL CHARACTERISTICS: Must be capable to sit or stand in front of a computer for long-periods of time Able to work in open space floor plan Must be capable to move throughout work day and follow people served throughout community Work alongside co-workers within 3 feet Must be able to move in tight spaces Occasional lifting of > _25 poundsaa415a4b-8b21-40fc-a65c-70d2b25ca29a