Marketing and Communications Specialist

Job Title: Marketing and Communications Specialist
Location-Type: Hybrid - Boston, MA (3 days onsite)
Start Date: ASAP
Duration: Contract - 12+ months
Compensation Range: $45-50/hr W2
Benefits: Eligible for Health, Dental, Vision, and 401K
Visa Sponsorship: Not eligible for visa sponsorship

Job Description:
The Marketing and Communications Specialist develops and executes coordinated, audience-focused content strategy across IT Services communication channels, with a strong emphasis on translating complex technical topics, including AI tools and services, into clear, practical messaging for a broad organizational community.

Job Summary
• Develop and maintain an integrated content strategy for the client's IT Services communications in partnership with team and department leadership.
• Plan, manage, and execute editorial calendars across multiple channels, including the web presence and a monthly technology newsletter.
• Write and edit compelling copy for web, email, digital, print, and user interface channels, ensuring clarity for non-technical audiences.
• Actively use AI tools for drafting, editing, summarization, content optimization, research, and workflow efficiency.
• Support and maintain the IT Services web presence and related digital platforms, monitoring performance metrics to improve engagement.
• Collaborate with cross-functional teams, including IT colleagues, project teams, vendors, and campus partners, to ensure content accuracy and alignment.
• Serve as a communications partner for IT projects and change management initiatives, with particular emphasis on AI and emerging technologies.

Minimum Requirements:
• Demonstrated experience in a mid-level communications, marketing, or content role.
• Exceptional writing, editing, and proofreading skills, with proven ability to communicate complex or technical topics clearly for non-technical audiences.
• Proven experience planning, maintaining, and executing editorial calendars across multiple channels in deadline-driven environments.
• Experience developing and executing content strategies and campaigns, including digital content such as web and email.
• Strong project management skills with the ability to manage multiple priorities and stakeholders simultaneously.
• Familiarity with web content management systems and digital platforms.
• Demonstrated comfort using AI tools in daily work for content drafting, editing, or optimization.

Preferred Qualifications:
• Experience communicating about technology, data, analytics, or AI-related topics.
• Hands-on experience using AI tools for content creation, editing, research, or design.
• Experience with email marketing platforms, analytics tools, or content performance reporting.
• Knowledge of UX writing principles and web accessibility standards.
• Experience with visual, video, or multimedia storytelling.